In order for the Customer display to work with SellerDeck EPOS the Customer display must be Epson OPOS compatible and emulate an Epson Customer display. If it is not Epson OPOS compatible it will not work with SellerDeck EPOS.
First you will need to check the user guide for your Customer display to find out what Epson Customer display it emulates. If it is not in the manual, check with the manufacturer of the Customer display.
Once you know which Epson Customer display it emulates follow the steps below. Please note following these instructions may stop any other customer display poles that you currently have working with SellerDeck EPOS from working.
1. Go to Start | Programs | OPOS | Setup POS Ver2.00
2. Expand the list of devices on the left, then expand "LineDisplay".
3. Delete the pole display that is listed here, for example: "DM-D202"
4. Right click on “LineDisplay” and select “Add New Device”
5. In the “Select Device Name” drop down list select the Epson Customer display you are using, or the Epson Customer display your customer display emulates. If you don’t know which Epson Customer display your printer emulates, you may have try each printer in turn until you find one that works. (You could try DM-D202 as a starting point)
6. In “Add new LDN” type “unit1” (without the quotes)
7. Click “Next”
8. Under "Com Port settings" you need to select the correct Com Port the Customer display is plugged into on your PC. You can come back and change this if the test does not work later on.
9. You may also have to change the baud rate to match your own Customer display.
10. You can test if you have selected the correct port, baud rate and customer display name by clicking "Checkhealth Interactive", then click "Start”, the Customer display should then display a test message.
11. Click “OK” to save the settings for the new device you have added.
If the test message appears, and you have entered the correct LDN (Logical Device Name) in 6) the pole display should now be correctly configured to work with SellerDeck EPOS.
If this test message does not appear, you have either selected the wrong Customer display in 2), selected the wrong com port in 8) or selected the wrong Baud rate in 9).
First you will need to check the user guide for your Customer display to find out what Epson Customer display it emulates. If it is not in the manual, check with the manufacturer of the Customer display.
Once you know which Epson Customer display it emulates follow the steps below. Please note following these instructions may stop any other customer display poles that you currently have working with SellerDeck EPOS from working.
1. Go to Start | Programs | OPOS | Setup POS Ver2.00
2. Expand the list of devices on the left, then expand "LineDisplay".
3. Delete the pole display that is listed here, for example: "DM-D202"
4. Right click on “LineDisplay” and select “Add New Device”
5. In the “Select Device Name” drop down list select the Epson Customer display you are using, or the Epson Customer display your customer display emulates. If you don’t know which Epson Customer display your printer emulates, you may have try each printer in turn until you find one that works. (You could try DM-D202 as a starting point)
6. In “Add new LDN” type “unit1” (without the quotes)
7. Click “Next”
8. Under "Com Port settings" you need to select the correct Com Port the Customer display is plugged into on your PC. You can come back and change this if the test does not work later on.
9. You may also have to change the baud rate to match your own Customer display.
10. You can test if you have selected the correct port, baud rate and customer display name by clicking "Checkhealth Interactive", then click "Start”, the Customer display should then display a test message.
11. Click “OK” to save the settings for the new device you have added.
If the test message appears, and you have entered the correct LDN (Logical Device Name) in 6) the pole display should now be correctly configured to work with SellerDeck EPOS.
If this test message does not appear, you have either selected the wrong Customer display in 2), selected the wrong com port in 8) or selected the wrong Baud rate in 9).