Sometimes SellerDeck support may require the GFS log file.
The GFS log file can be found in this location on your PC:
C:\ProgramData\SellerDeck 2014\[Site name]\log\gfs.log
Replace [Site name] for the name of the SellerDeck site in question.
The GFS log file can be found in this location on your PC:
C:\ProgramData\SellerDeck 2014\[Site name]\log\gfs.log
Replace [Site name] for the name of the SellerDeck site in question.