| Sellerdeck Payments by Opayo and Sellerdeck Payments by NMI will be sunsetting on 31st May 2023. On the 1st of June, these payment gateways will no longer be available to process new transactions. We will maintain the service for an additional month to allow for refunds and downloading of reports. Sellerdeck Payments by Opayo and Sellerdeck Payments by NMI are being replaced by SellerdeckPay powered by ClearAccept: https://www.sellerdeck.co.uk/sellerdeckpay |
It is now possible to run bank submissions reports offline. This has the benefit of allowing you to continue to work with the admin system whilst the report is being prepared.
1. Login to https://admin.sellerdeckpayments.com/
2. Click on the ‘'Reporting'’ tab near the top of the screen
3. At the bottom right, you will see a group of reports entitled '‘Bank Submissions'’. Click on the ‘'Custom Query’' link under the text ‘'Bank Submissions'’
4. Within the ‘'Standard’ tab' select the ‘Date Range’ for the report
5. Click on the '‘Advanced'’ tab
6. Choose either ‘'Submission Summary'’ or ‘'Submission Detail'’ for ‘Report Style. The ‘'Submission Detail'’ report will provide you with a breakdown of funds submitted by card type
7. When you have finished, click the ‘'Generate Report’' button
8. This report can be retrieved by hovering over the '‘Reporting’' tab near the top of the screen, and then clicking on '‘Manage Reports', alternatively go to ’https://admin.sellerdeckpayments.com/report_management.php
9. Note that if a particular transaction shows the word ‘Pending’, it is still in progress. Try looking again later
10. Once the report has been completed, it can then be downloaded in either ‘Excel’, or ‘Zip’ format by clicking on the relevant link.