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Transaction voided, but approved column ticked, how can this happen?

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    Transaction voided, but approved column ticked, how can this happen?

    Question: In my SellerDeck Payments Admin area, a transaction has been voided because the CVV2 value was incorrect (I have CVV2 is set to enforce), but in the approved column there is a tick, how can this happen?

    Answer: This can happen, for example, if bank declined the transaction because the CVV2 value was incorrect. The card issuing bank may approve the transaction because they do not enforce CVV2; therefore the transaction can be approved approved. Therefore the approved column will have a tick.

    The transaction will be voided by SellerDeck payments because you have CVV2 is set to enforce, therefore the transaction will be voided.
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