Announcement

Collapse
No announcement yet.

How do I move the store to another server without losing orders or the order number..

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • How do I move the store to another server without losing orders or the order number..

    1/. Suspend the current shop by ticking 'Suspended' in 'View | Business Settings | Orders' and updating the site 'Web | Update Website'.

    2/. Allow time for any current buyers to complete their orders.

    3/. Retrieve the orders.

    4/. Use the 'Help | Troubleshooting' menu to query the last order number on the old server.

    5/. If the new store will have a different server host/domain name then change the network settings in SellerDeck for the new server.

    6/. Do a site refresh. Note that the shop should remain suspended.

    7/. Use the 'Help | Troubleshooting' menu to set the last order number on the new server to the same number retrieved above at step 4.

    8/. Un-suspend the shop and update the site ( Web | Update Website ).

    9/. Place a test order and download it to check that the new site is working.

    Once you are satisfied that the new site is functioning correctly the old site can be deleted from the server.
Working...
X