Announcement

Collapse
No announcement yet.

How to prevent orders from the EU

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    How to prevent orders from the EU

    To prevent receiving orders from the EU, you will have to remove the countries that comprise the EU trade bloc from both your shipping zones, and to prevent payment in all payment service providers, all of your tax zones.

    Shipping

    Please go to 'Settings | Business Settings | Shipping and Handling' and go to the 'Zone/Class Tables' tab where you will see the panel below: -


    Click image for larger version  Name:	ShippingZonePane.png Views:	0 Size:	314.8 KB ID:	553536

    If, as in the default example above, you have all of your EU shipping classes under one zone, you can simply delete the zone, by selecting it, right clicking and selecting 'Delete selected item', so that it looks similar to the image below: -

    Click image for larger version  Name:	NoEUZone.png Views:	0 Size:	255.5 KB ID:	553532

    Then go to the 'Configuration' tab and select the option 'Do Not Allow Shipping' in the 'If Shipping Band Not Defined' area, as shown below: -


    Click image for larger version  Name:	ShippingBandUndefined.png Views:	0 Size:	302.9 KB ID:	553533

    If however you have different shipping zones with a mix of EU and other countries you will have to remove the EU countries from the zones.

    To do this, return to the 'Zone/Class Tables' tab and select each of your zones that contain EU countries in turn, right click and select 'Properties'.

    This will display the following dialog box, which in the example shown is from the default site 'Rest of EU' zone: -


    Click image for larger version  Name:	ShippingZoneProperties.png Views:	0 Size:	42.1 KB ID:	553527


    In the left hand 'Members' window, select each EU country, one at a time and click the > button, to transfer the country into the right hand window.


    Click image for larger version  Name:	ShippingZonePropertiesEmpty.png Views:	0 Size:	27.2 KB ID:	553528

    Then click 'OK'. You will need to do this for every shipping zone that contains an EU country, then as before go to the 'Configuration' tab and select the option 'Do Not Allow Shipping' in the 'If Shipping Band Not Defined' area and click 'Apply'.

    Tax

    In order to prevent orders being taken and paid for, you will also need to remove EU countries from any tax zone.
    To do this go to 'Settings | Business Settings | Tax' as shown below: -


    Click image for larger version  Name:	EUTaxZone.png Views:	0 Size:	308.2 KB ID:	553535

    As before we will be using the default Sellerdeck site as an example, your tax zones may be different.

    Select the entry 'EU Tax Zone' and click the 'Edit Zone' button, this will show the following dialog box: -


    Click image for larger version  Name:	EditTaxZone.png Views:	0 Size:	33.9 KB ID:	553530

    In the left hand 'Zone Members' window, select each EU country, one at a time and click the > button, to transfer the country into the right hand 'Available Regions' window, so that it looks like the image below.


    Click image for larger version  Name:	EmptyZoneMembers.png Views:	0 Size:	26.7 KB ID:	553529


    Then click 'OK' to return you to the main tax panel. Once you have done this select the 'No Tax Levied' tax zone, and tick the box 'Do not allow 'None of the Above' as a zone member' and click 'Apply.


    Click image for larger version  Name:	TaxNoneOfTheAbove.png Views:	0 Size:	290.9 KB ID:	553531

    Click 'OK' to close the pane and upload your site for the changes to appear online.

    NOTE: If your site only uses payment options that appear at the end of the checkout and not checkout replacement options such as 'PayPal Express', then it would be possible to use the 'Limited By Location' facility within 'Settings | Business Settings | Payment and Security'.

    Select a payment method in the 'Payment Methods' grid and tick the box 'Limited by Location'. Click the box 'Configure Valid Locations' and in the 'Available Locations' window, select the country that you wish to be valid and click the < button to transfer it into the 'Valid Regions and Locations' window and click 'OK'.

    Upload the site for the changes to appear online.
    Attached Files
Working...
X