After upgrading, I get the following error when updating the site or downloading orders: The server scripts are incompatible with this version of SellerDeck Server Version nnnn Client Version nnnn
The error is due to the site upgrader not being run during the upgrade to v8. This sometimes occurs when an earlier version is upgraded to v8. The problem can be resolved as follows:
- Open SellerDeck.
- Select 'Help | Troubleshooting' from the menu bar.
- At the bottom of the Troubleshooting dialog, select 'Web Site Purge and Refresh'.
- Tick 'Delete Perl Files and restore from Original folder'.
- Click 'Delete and Refresh'.
This will update the Perl scripts with the v8 scripts and refresh the site.
Important: Any Perl Script customisation will need to be re-applied.
The error is due to the site upgrader not being run during the upgrade to v8. This sometimes occurs when an earlier version is upgraded to v8. The problem can be resolved as follows:
- Open SellerDeck.
- Select 'Help | Troubleshooting' from the menu bar.
- At the bottom of the Troubleshooting dialog, select 'Web Site Purge and Refresh'.
- Tick 'Delete Perl Files and restore from Original folder'.
- Click 'Delete and Refresh'.
This will update the Perl scripts with the v8 scripts and refresh the site.
Important: Any Perl Script customisation will need to be re-applied.