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    #16
    Originally posted by pfb5 View Post
    Yes I knew what that thread was about, and what you were getting at. Similarly, I think CB is referring to the order in which randon dynamic IP addresses are allocated by the network as each computer boots?
    Hello pfb5,

    My Name is Dean and I work in Technical support unfortunately I am unable to supply an answer currently, but am happy to contact you directly and help resolve this issue?

    Dean James
    ---------------------------------------------------------
    Technical Support
    ---------------------------------------------------------
    Actinic Software Ltd
    ---------------------------------------------------------

    PS Did you know Actinic also supplies ultra-reliable hosting, highly integrated payment processing, specialist telephone support and training and a low cost postcode lookup service? Call Actinic sales on local rate 0845 129 4800

    To aid our efficiency and speed of response, please only use this email address with an existing ticket reference number. A new ticket can be opened by telephoning support on 0845 129 4848, if you have Actinic Cover, or by registering a query at www.actinic.co.uk/support/register.htm. Further help can also be found at http://knowledge.actinic.com/ and http://community.actinic.com/

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      #17
      Hello pfb5,

      Also the following knowlege base articles could help resolve your issue....

      How do I set up Business Plus with Multiple Users?

      http://community.actinic.com/showthread.php?t=44532

      I keep getting a message saying "Communication with the synchronization server has failed. You must restart "

      http://community.actinic.com/showthread.php?t=44523


      Dean James
      ------------------
      Technical Support
      ---------------------
      Actinic Software Ltd
      ---------------------

      Further help can also be found at http://knowledge.actinic.com/
      Last edited by KB2; 22-Mar-2010, 12:17 PM. Reason: Updating kb links

      Comment


        #18
        Originally posted by pfb5 View Post
        opened Actinic on one of the failing machines first thing this Monday morning (to show someone that it wasn't behaving) and "lo! and behold" - it connected!
        Dean, thanks for your interest but see Post #6 - we are OK at the moment.
        __________
        Paul
        Paul
        Flower-Stands.co.uk - the UK's largest online supplier of Fresh Flower Merchandising Stands

        Using V10.2 with Norman's brilliantly simple TABBER.

        Comment


          #19
          Originally posted by pfb5 View Post
          Dean, thanks for your interest but see Post #6 - we are OK at the moment.
          __________
          Paul
          Glad everthing is ok

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