Link Server Crashes

[Shaker21]

Hi

If I try to open V8 Ecommerce when the EPOS link server is switched on, my computer hangs until I stop the link server, this also happens on other things I am doing eg: when I preview the website on V8 it freezes V8 and I get the not responding message and have to control alt delete and get the Send/ Dont send on the V8 Computer etc.

When I switch the server off on the EPOS PC, all is ok on Ecommerce but I get a crash on the server and get the usual microsoft message Send/Dont send.

If I then double click the Server Icon to restart the server nothing happens until I reboot the EPOS Computer.

When V8 is already on and the server is switched on secondly, and I test connection all is OK and stock is being adjusted on both PC's so the link is working to a certain point.

Both PC's are on XP Pro, with processors of 2.7gh or more, 1.5gb ram and plenty of space on the hard drive.

Any Ideas?

Steve

[I-CC]

What version of Actinic v8.x.x are you using and EPOS software?

[Shaker21]

V8.5.1 Hiza

[Shaker21]

Actinic EPOS 2.92

[pmsupport]

Hi Steve,

If I try to open V8 Ecommerce when the EPOS link server is switched on, my computer hangs until I stop the link server, this also happens on other things I am doing eg: when I preview the website on V8 it freezes V8 and I get the not responding message and have to control alt delete and get the Send/ Dont send on the V8 Computer etc.

In the next release of the EPOS Link Server you should see a performance improvement regarding this problem you are having. Currently I cannot advise of a specific release date.

When I switch the server off on the EPOS PC, all is ok on Ecommerce but I get a crash on the server and get the usual microsoft message Send/Dont send.

If I then double click the Server Icon to restart the server nothing happens until I reboot the EPOS Computer.

I havnt seen the EPOS Link Server crashing before. I would suggest the best thing to do is uninstall the EPOS link Server on the EPOS PC and reinstall it.

To uninstall EPOS Link Server please follow the steps below:

1) Go to "Start" | Run | type "cmd"

2) In the command window type, "chdir C:\Checkout"

3) In the command window type, "EPOSLinkServer.exe" -stop

4) In the command window type, "EPOSLinkServer.exe" –uninstall

5) In the command window type, "EPOSLinkServer.exe"