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    Problems with Ecommerce Link

    Hi All

    Having a few teething problems with epos and version 9 business user plus link - trying to setup but really not sure why i can't get the two to talk to each other.
    i can see the business user host pc in my network connections and local network seems to talk to each other ok as i have two other workstations running off the business user system.

    If anyone has any tips with linking Epos and Version 9 bus user plus togetehr would be appreciated

    Thanks
    http://www.belmoretools.com

    Drywall & Plastering Tool Specialists

    #2
    Problems with Ecommerce Link

    Hi,

    A few things to check are:

    • Is the Branch Server IP address correct within Actinic Epos Link Configuration?
    • Do you have Antivirus or Firewalls blocking the connection?
    • Are permissions across the network open for file sharing?
    • Do you have the Actinic Epos Server Link running? Check within programs.
    • If your using Vista, is the UAC (User Account Control) turned off?
    • Is the Port Number within Epos Link Configuration 4370?
    • If none of the above solves the connection issue then you could also try re-installing the link server on the EC - PC.


    Hope this helps.

    Andy

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