not responding

[janet]

actinic keeps saying not responding and takes a long time to come back i have rang seller deck as i pay for support but i dont seem to be getting anywhere any one got any ideas please

[mje]

We get that Janet, followed by "windows is searching for a solution".....and finally "do you want to report to microsoft" - Sorry but I have no idea why.

All I do is force close Actinic, and open it again

[janet]

yes that is what i did but takes me ages to get it open again

[Jan]

What are you doing when this happens?

Regards,

[chris ashdown]

Have you tried the fix all faults (or nearly) by Compacting the database. it's a good place to start

[mje]

It just "happens" Jan and TBH I don't think there is any particular circumstance that triggers it.

Database is compacted daily Duncan - for me it is not really an issue other than being inconvenient.

[chris ashdown]

Perhaps a snapshot and then re-install Sellerdeck might be the quickest option