I have always found that doing a major upgrade, say from V10 to V11, or V11 to 2013 etc, does not cause any major problems, as you install the new version separately and work on it while the old version is a still the live and kicking site, and don't go live with the new site until thoroughly checks have been successfully made that all is well and uploads to test. And then go live at, say, 6.00 am on a weekday, when not too many will be online, and so if there is a problem, Sellerdeck Support will be on hand that day.
However, I have had problems a few times over my 10 years of using Actinic/Sellerdeck, when doing minor upgrades within a version, where the software is not installed separately but overwrites the existing software. Unfortunately I have not so far learnt from my previous mistake, in that I should have known NEVER to run the upgrade outside Sellerdeck's working hours, even if you are confident nothing could possibly go wrong.
Sarah
However, I have had problems a few times over my 10 years of using Actinic/Sellerdeck, when doing minor upgrades within a version, where the software is not installed separately but overwrites the existing software. Unfortunately I have not so far learnt from my previous mistake, in that I should have known NEVER to run the upgrade outside Sellerdeck's working hours, even if you are confident nothing could possibly go wrong.
Sarah
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