no option to pay on checkout

[markhallgate]

Please help, a customer said to me this week that he tried to order from our site but could not pay, i thought it was probably just user error. We have not had any orders from this site for over a month, however due to the price and choice of products most customers normally choose to call rather than order online and the site isn't really ranking well yet any way.

I just tried a test order my self and have realised that there is no button to continue when you choose payment method. It has a save option and even that causes an error.
Please could any one tell me what i have done wrong.
the site is the cabin one listed below.
thanks, Mark.

[markhallgate]

Just realised that it only does it when "remember me" is selected.

[peblaco]

Both options work using Firefox. However Chrome goes to "saving order" then gives this error: "Error reading prompt file (-1,25) {}.: The input is NULL". This comes from the Actinic.pm Perl script. If the prompt files on the server are incorrect first thing to try is a refresh.

[markhallgate]

thanks, will try refresh in the morning.
Kind regards, Mark.