Trying to impliment Paypal payments

[grant]

Hi All,

We have a client that has a Sellerdeck 2016 and is trying to implement Paypal as a payment option.

We have following the guide here regarding setting up the basic Paypal and entering the Identity Token etc

https://community.sellerdeck.com/for...paypal?t=56694

But, when we place a test order we get a

"A General Script Error Occurred
Error: An error received from the PayPal serverPress the Browser back button and try again or contact the site owner"

error, and in the error.err log we get

"Program = ORDERSCR, Program version = 43472 , HTTP Server = LiteSpeed , Return code = 999 , Date and Time = 2019/01/22 12:14, Internal Errors = An error received from the PayPal server"

Any ideas as to how we can resolve this?

many thanks

Grant

[Mike Hughes]

I would separate out the Paypal setup from the PDT setup just to help identify the problem. i.e, get paypal payments working then activate PDT

Paypal setup is here:

https://community.sellerdeck.com/for...-or-paypal-pro

This says you need to upgrade Sellerdeck PHP in V14: (Ignore this. I see you're using V16)

https://community.sellerdeck.com/for...ellerdeck-site

Have you got SSL installed? IIRC you now need to have SSL active to use Paypal.

[grant]

Cheers Mike

I had it set up without having the Identity Token - and the payment was taken - but noting showing in the Merchants paypal account - and the order was dropping into Pending Payment....
Pending
Once I set the Identity token we and tries a new order - the 2 previous orders moved themselves to the Pending tab in Orders - but got the script error for the new order....

Going to try set up the express checkout with the API credentials and see what happens.....

[Mike Hughes]

Right. so it sounds like you can get to the paypal payment screen and pay but the return back to the customers website isn't working.

Have you done a publish to website after entering the PDT details? That might have an effect.

[grant]

Hi Mike,

Yes I did a Publish to website then checked.

Have just completed another Publish to website with the Paypal Express checkout enabled.

Goign to test a payment now.

[grant]

Hmmm - Now I get a red "Sorry, but we are unable to accept your order. Please contact us if you require further details."

[grant]

I shall go back to the simple paypal checkout. This time without the Identity token - as you suggest Mike.

And shall let you know the results.

Why is Paypal so hard with Sellerdeck?

[grant]

Hokay - back to the basic Paypal set up - with no token.

Upload

Test in incognito window - and everything works as expected - order comes into Sellerdeck along with Payment Auth etc.

Dunno what changed - but happy for now

[Mike Hughes]

Glad to hear it's working. As you say, it should be easy to set up really.