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Record(s) cannot be read; no read permission on 'Setup'.

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    Record(s) cannot be read; no read permission on 'Setup'.

    Client cannot open SD. These are the messages:

    There was a problem with the database.
    Operation: opening the table
    Record(s) cannot be read; no read permission on 'Setup'.
    Contact your Sellerdeck reseller or Sellerdeck Support.

    Record(s) cannot be read; no read permission on 'Setupinfo'.

    Client has run the "repair" feature from SD downloads, and of course done a restart, but to no avail.

    Older V16 loads OK

    Can anyone offer any guidance please?

    Thank you.
    Jonathan Chappell
    Website Designer
    SellerDeck Website Designer
    Actinic to SellerDeck upgrades
    Graphicz Limited - www.graphicz.co.uk

    #2
    It sounds like it might be a permissions problem or corruption of the permisions settings in the database.

    The first thing I'd do is make sure the client is logged into their computer as owner with full permissions.

    If that doesn't work they might need to save the existing mdb just in case and try loading from a recent backup.
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

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    Comment


      #3
      Thank you Mike - that is sort of where I was going!

      Best wishes.
      Jonathan Chappell
      Website Designer
      SellerDeck Website Designer
      Actinic to SellerDeck upgrades
      Graphicz Limited - www.graphicz.co.uk

      Comment


        #4
        Hi Mike,

        I've seen this quite a few times and it is usually a database corruption issue. In addition to using the compact and repair in the software you can use the same option in the ODBC control panel which often works when the internal one doesn't and if that fails there are some commercial products that can sometimes fix databases that haven't been fixed by the other two methods

        Kind regards,
        Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
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