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Under Common Settings, you have the Web Site URL as http:// - I would have thought it should be https:// -
Im now trying to run the network wizard for new settings to see if that fixes it
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The host is saying that all these criteria are met and dont know why sellerdeck cant access them
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Im currently in touch with the host. Just Host who have been great for 15 years no issues. Now they cant see why this is the case....
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Network settings fail on test but website still uploads and downloads orders.
Hello
Im running sellerdeck 2016 latest version Setup_SellerDeck_2016_16.0.6.0_TKAB
My settings haven't changed but my server did migrate my site to a new server
Since the network settings come back with an error on testing
The server returned an invalid or unrecognized responce
The test script failed to execute on the web server. The error could be caused by several things. Check: - the 'Path to the Perl shell' - the 'CGI script extension' - the 'Path to CGI-BIN' - the 'CGI-BIN URL' - the amount of web space left on your server - if your server is configured to accept POSTs to CGI scripts - the permissions on the server: On Linux/Unix based servers the permissions should be: cgi-bin (755)– drwxr-xr-x Online Store Folder (777)– drwxrwxrwx On Windows based servers (need to be checked with the hosting company): IIS cgi-bin = read/execute Online Store Folder = read/write/execute NTFS cgi-bin = Catalog's FTP account needs 'Change' permissions on the directory Online Store Folder = Catalog's FTP account needs 'Change' permissions on the directory AND the IUSR_<servername> account needs to have 'Change' permissions on the directory
And then these suggestions by sellerdeck
The strange thing is the website will still upload and I even downloaded an order!
Can anyone shed light on this please?
Thanks
Bhu
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