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Connecting to Fasthosts mail server - any ideas?

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    Connecting to Fasthosts mail server - any ideas?

    Client site pointed to my hosting by A record, so the website is with me.

    Mail is with Fasthosts

    I cannot get Sellerdeck to reach Fasthosts email servers.

    I have tried both:
    smtp.livemail.co.uk.
    or mailserver.domainname.com
    port 465 authenticated with username and password
    the username is the same email as in business settings.

    All I get is in the error.err:

    Program = MailForm , Program version = 48695 , HTTP Server = LiteSpeed, Process ID = 383349 , Date and Time = 2019/11/02 11:18 GMT, SendMail: Unable to establish an SMTP connection to smtp.livemail.co.uk
    Net::SMTP: 421 [Net::SMTP] Timeout

    Program = MailForm , Program version = 48695 , HTTP Server = LiteSpeed, Process ID = 415752 , Date and Time = 2019/11/02 11:26 GMT, SendMail: Unable to establish an SMTP connection to mailserver.xxxxxxxx.co.uk
    Net::SMTP: connect: timeout

    MX Toolbox says the mail server should be mailserver.xxxxxxxx.co.uk

    Has anyone ever made this sort of setup work and how?

    Thank you
    Jonathan Chappell
    Website Designer
    SellerDeck Website Designer
    Actinic to SellerDeck upgrades
    Graphicz Limited - www.graphicz.co.uk

    #2
    Have you tried using Port 587?
    Elysium:Online - Official Accredited SellerDeck Partner
    SellerDeck Design, Build, Hosting & Promotion
    Based in rural Northants

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      #3
      Or you could try websmtp.livemail.co.uk as the outbound server
      Elysium:Online - Official Accredited SellerDeck Partner
      SellerDeck Design, Build, Hosting & Promotion
      Based in rural Northants

      Comment

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