Announcement

Collapse
No announcement yet.

Upgrade within V18 question

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Upgrade within V18 question

    I need to upgrade from 18.12 to 18.22 as support have recommended this to solve some issues, while retaining my PayPal cards option as 18.23 would end this.

    My dilemma is during the upgrade I recall the software asks if you wish to upgrade layouts or not.....I do not know the best answer and fear getting this wrong would be irreversible.

    Any advice appreciated.
    https://www.harrisontelescopes.co.uk/

    Ed Harrison - Menmuir Scotland

    #2
    Ed,

    You'll need to upgrade the layouts, because new features won't work if you don't. The automatic upgrader creates a log which shows you which layouts were updated, and what the updates were. It will also show you whether any updates failed, so that you can then apply them manually.

    Make a temporary copy of your Site1 folder before upgrading, to make it easy to reinstate 18.1.2 if you need to.

    John
    John Ennals
    www.tortoys.co.uk

    Comment


      #3
      Thanks John, doesn't reinstating 18.12 mean removing all traces of 18.22 from the pc to then install 18.12?
      https://www.harrisontelescopes.co.uk/

      Ed Harrison - Menmuir Scotland

      Comment


        #4
        There could be some implication for the Swift layout if applicable that needs to be considered first - see post below:
        https://community.sellerdeck.com/for...esktop-v18-2-2
        Suggest you contact SD support for guidance.
        Martin
        Mantra Audio

        Comment


          #5
          Originally posted by EdHarrison View Post
          Thanks John, doesn't reinstating 18.12 mean removing all traces of 18.22 from the pc to then install 18.12?
          That's correct, uninstall 8.2.2 then reinstall 8.1.2 and replace the Site1 folder with your backed-up 8.1.2 site folder.
          John Ennals
          www.tortoys.co.uk

          Comment


            #6
            So uninstall 18.22 but leave documents folder alone where site 1 resides?
            Then install 18.12, then drop the old site 1 folder into documents replacing the 18.22 site 1 folder?
            https://www.harrisontelescopes.co.uk/

            Ed Harrison - Menmuir Scotland

            Comment


              #7
              Yes, although I think the Site1 folder you'll be replacing will have been created when you installed 18.1.2, so will contain a factory 18.1.2 site. But it doesn't matter because you're replacing it. And you'll only have to do any of this if the upgrade goes catastrophically wrong, which hopefully it won't.

              I usually do upgrades on a spare PC then refresh the website in test mode. With the upgrade from 18.1.2 to 18.2.2 it's particularly important to do test transactions on all payment methods to make sure the checkout is working properly.

              When I'm happy everything's working I repeat the process on my live PC and refresh the website in production mode.
              John Ennals
              www.tortoys.co.uk

              Comment


                #8
                That's my concern, the checkout is now really good and it would be awful if the upgrade reverted to the standard one.

                Not something I can fix afterwards as Dean James at SD fixed it for me with some slight of hand I can't even get close to!
                https://www.harrisontelescopes.co.uk/

                Ed Harrison - Menmuir Scotland

                Comment


                  #9
                  Ok a further question sorry.
                  One support agent has advised NOT to upgrade layouts during the upgrade to avoid losing some important changes I had done to the checkout.

                  Will doing this still upgrade core essentials but just essentially leave customisations alone?

                  For example I do obviously want security updates and version bug fixes.

                  I do not also want to undo thd recent paypal fix.

                  Thanks
                  https://www.harrisontelescopes.co.uk/

                  Ed Harrison - Menmuir Scotland

                  Comment


                    #10
                    I believe the upgrader will replace script files with new ones, so you may need to re-apply the PayPal fix whatever you do.

                    Probably best to let support guide you through the upgrade if you don't want to take a "try it and see" approach. Just don't do it on a Friday!
                    John Ennals
                    www.tortoys.co.uk

                    Comment


                      #11
                      Thanks John, back in v9 v10 days I never hesitated, now it's daunting
                      https://www.harrisontelescopes.co.uk/

                      Ed Harrison - Menmuir Scotland

                      Comment


                        #12
                        The checkout fix Dean kindly did was to move the checkout-buttons from Order 02 into the Payment Phase

                        Order 02

                        Click image for larger version

Name:	order02edited.jpg
Views:	43
Size:	79.6 KB
ID:	557443

                        Payment Phase

                        Click image for larger version

Name:	paymentphaseedited.jpg
Views:	38
Size:	101.1 KB
ID:	557444

                        Plus some style tweaks:

                        Code:
                        .checkout-buttons {
                        clear: left;
                        margin: 15px 0 !Important;
                        position: relative;
                        }
                        
                        .ml5 {
                        margin-left: .5em !Important;
                        }
                        
                        .clearfloat {
                        clear:both;
                        height:0;
                        font-size: 1px;
                        line-height: 0px;
                        }
                        
                        .btn-red {
                        color: #fff !Important;
                        background-color: #dc3545 !Important;
                        border-color: #dc3545 !Important;
                        }
                        .btn-red:hover {
                        background-color: #B21F2D !Important;
                        border-color: #B21F2D !Important;
                        }
                        Jonathan Chappell
                        Website Designer
                        SellerDeck Website Designer
                        Actinic to SellerDeck upgrades
                        Graphicz Limited - www.graphicz.co.uk

                        Comment


                          #13
                          Excellent now it's immortalised!

                          I have seen a real improvement in abandoned cart numbers now.

                          I also changed cart everywhere to basket to help avoid customers assuming its a non UK based website.
                          https://www.harrisontelescopes.co.uk/

                          Ed Harrison - Menmuir Scotland

                          Comment


                            #14
                            John and Ed

                            PayPal cards is available in 18.2.2 as is. You do not need to go to 18.2.3

                            Ed's 18.1.2 site upgrades straightforwardly* to 18.2.2 without any issue that I can see..

                            * is that a word?

                            Best wishes J
                            Jonathan Chappell
                            Website Designer
                            SellerDeck Website Designer
                            Actinic to SellerDeck upgrades
                            Graphicz Limited - www.graphicz.co.uk

                            Comment


                              #15
                              Thanks Jonathan..so say no to layout upgrades during the process to avoid losing fixes, but unfortunately I assume some benefits are lost.
                              https://www.harrisontelescopes.co.uk/

                              Ed Harrison - Menmuir Scotland

                              Comment

                              Working...
                              X