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Product Mash - Amazon & Google Listing Problem

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    Product Mash - Amazon & Google Listing Problem

    Hi ,

    Having a bit of trouble with Mole Ends Product Mash. Have exported and uploaded feeds to both Google and Amazon and both have been listed for the most part.

    The problem is that both Google and Amazon list my items at the net price instead of the gross. This is OK with Google as the customer is redirected to our site anyway but because Amazon take the payment they are only charging the net price.

    Anyone had this problem and know how to fix it? I've already e-mailed Mole End support but they've not got back and I need to get these feeds up!!

    Any helps appreciated thanks

    #2
    Looking at the info on their site would help.

    http://www.mole-end.biz/acatalog/ME_FroogleMashDef.html

    The first picture I see has a box marked "add tax to price". Is this ticked?

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

    Comment


      #3
      I have replied to your support ticket - I think you need to tick the "Add tax to price" option before producing the file.

      Regards,
      Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
      Visit our facebook page for the latest news and special offers from Mole End

      Top Quality Integrated label paper for Actinic and Sellerdeck
      A4 Paper with one or two peel off labels, free reports available for our customers
      Product Mash for Sellerdeck
      Link to Google Shopping and other channels, increase sales traffic, prices from £29.95
      Multichannel order processing
      Process Actinic, Sellerdeck, Amazon, Ebay, Playtrade orders with a single program, low cost lite version now available from £19.95

      Comment


        #4
        Hi,

        Thanks for the replies.

        Checked my settings and the add tax to price is checked. Is there anything else I'm missing?

        Comment


          #5
          Hi Victoria,

          I've answered your query through our support desk, please let me know if you do not receive it.

          Regards,
          Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
          Visit our facebook page for the latest news and special offers from Mole End

          Top Quality Integrated label paper for Actinic and Sellerdeck
          A4 Paper with one or two peel off labels, free reports available for our customers
          Product Mash for Sellerdeck
          Link to Google Shopping and other channels, increase sales traffic, prices from £29.95
          Multichannel order processing
          Process Actinic, Sellerdeck, Amazon, Ebay, Playtrade orders with a single program, low cost lite version now available from £19.95

          Comment

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