Attaching a file to Customer Email

[Keith@Brand]

Hello,

Is there a way to attach a word document (or similar) file to the Customer Email template?

I need the customer to fill out a form and email it back after purchase.

I tried adding <a href="http://www.mysite.com/acatalog/word.doc">Link</a>

but it just read it out as seen?

Thanks

[leehack]

You'd never send a word document, use a PDF as widely known and safe, ie

<a href="http://www.mysite.com/acatalog/order-form.pdf">Download PDF Order Form</a>

And make sure file is added into design>additional files so actinic uploads it for you.

Ah, emails are text only, not html, you're adding html, thus not showing. Need to think of another way.

[Keith@Brand]

Hi Lee,

yeah that was the problem, I guess I can just display the link? Not ideal but works

I thought a word document would be better, as I need them to fill out certain details. Wouldnt they need to print the PDF and then scan/post it to me?

Thanks

[Duncan Rounding]

Why not create an online form in Actinic using Machform andd then give them a link to that page on your website. You'd then receive an email with the details they completed.

[Keith@Brand]

Hello Duncan,

Thanks for the idea, Im already using a site called emailmeform which seems very similar. Ill look into how this can be used

Thanks for the suggestions guys

[Jan]

Our plugins allow you to easily create and send emails to your actinic customers, they can use HTML and you can attach files (including a PDF of invoice, packing list etc) to them. I would recommend having a look at Order Processing for Actinic - which is here :

http://www.mole-end.biz/acatalog/Mul...r-Actinic.html

Regards,