Large international order showing without shipping

[Scribble64]

Hi, had an order from Italy in excess of £700 however this was showing without postage. Have played about with test orders & it seems when the sub-total exceeds £700, the postage disappears. And depending on what is being ordered depends on when the shipping goes eg for some prods, the cut off seems to be approx £740 and for others it's £700. (The box for 'free shipping over x amount' is empty for Italy, & for all international destinations.)

Any ideas how to remedy this please? Many thanks.

[Mike Hughes]

The solution is to make sure your shipping tables cover large orders.

If you think they do already, then you'll need to tell us what you've done so we can help you.

Mike

[Scribble64]

"The solution is to make sure your shipping tables cover large orders."

So how do I do that please?

[guccij]

The in-built help on Shipping and Handling and the Step by Step guide on Shipping will tell you. As will this link: http://bit.ly/tVYpLB

[leehack]

Always tickles me that one, not used it for ages.

[Scribble64]

Thanks (I think).