Problem downloading free samples to Sage

[paul in london]

Right, so far we have been unable to download free sample orders to Sage, we assume it is because there is nothing to pay for, this is the message that appears when we try to do so.

"(order number) contains no orderlines to transfer. This order has not been transferred."

Suggestions as to what to do please!

- Suzy

[DJames]

Hello Suzy,

Yes you are correct zero value orders are skipped. As a work around add an manual adjustment to your order I.E. add a penny to your order, this should allow you to transfer these type of orders into Sage.

Regards,

Dean

[paul in london]

Had a feeling that would be the case, shame there isn't an easier solution! Thanks anyway!

- Suzy