I am hoping someone might be able to advise me.
Our site (www.SecretGardenQuilting.co.uk) has been stable for a very long time. The only things we do is add and delete products. I moved from 18.0.5 to 18.0.6 last month. Seemed to work without any issues over the last 4 weeks.
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Block if error
I just moved my site over to a new computer, and downloaded/reinstall my Actinic software, but now when I try to uploaded the site I am getting an error message: missing close tag of 'Block' Markup, for 38 pages (see image of block error)?
Also my site logo is missing from the top of my product...
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Layout and Image problem in IE
Hey Guys,
I have just started using Actinic,
I have a problem in IE. Everything is fine in mozilla, google and safari but in IE there is no heading banner and when you add something to the cart the whole layout changes and the images disappear,
Any help...
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8.5.3 502 Bad Gateway Error
Hello all,
I'm somewhat a novice when it comes to Actinic and what runs "under the hood." The person that used to run the application full time has recently passed away, and I'm in need of a fix to this error. It's not a constant error, but when I go to retrieve orders, or try...
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Error opening the index '../docs/acatalog/stock.fil'. No such file or directory
After atempting to upgrade from Actinic V9 to v10 (which had a problem with the checkout). I'm trying to restore the previous version from a snapshot but now it's showing the following error message in the checkout;
Error: Error opening the index '../docs/acatalog/stock.fil'. No such...
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Problem downloading free samples to Sage
Right, so far we have been unable to download free sample orders to Sage, we assume it is because there is nothing to pay for, this is the message that appears when we try to do so.
"(order number) contains no orderlines to transfer. This order has not been transferred."...
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"Contact Form" Error returned from SMTP server (4: 5.7.1 : Sender address rejected
I am new to this so please be patient.
I am hoping someone can help. I am having a problem with my "contact form". When a user fills in the form and includes their email address, the following message appears after pressing Send.
Error returned from SMTP server...
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The specified product reference (PETFISHROCK22301-1) couldn't be found.
Hello
i have been having a problem with links from my home page in the marketing sections, ( find out more links )
when clicking the find out more links you receive a error
www.premier-solutions.uk.com
"The specified product reference (PETFISHROCK22301-1)...
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Actinic Payments - Setting up
Hello,
I wanted to post this is the Payments but I don't appear to have the authority to do so...
I have all the relevant permissions and data now and I'm trying to set up Payments. I have followed the instructions and entered all the details. I made one mistake in one...
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NETQUOTEVAR:ERROR at checkout page
When i add an item to the basket and then go to the checkout page, i get the following error NETQUOTEVAR:ERROR. Then when i try to go to the next page i cant because their are fields on this page which need to be filled, but they are not there. Website address is plumbspares.biz. Any help would be...
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Testing V10
I was wondering if someone could help me with something.
I am currently trailing V10, I have successfully setup my store and I am in the testing the site in a localhost environment. The issue I have come across is when I get to the "Confirm Order" / "Saving your order"...
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Sending compressed files failed. FTP compression has been switched off, resending
I've deleted my site from the ISP to do a clean upload, and I am now getting the following error when uploading:
Sending compressed files failed. FTP compression has been switched off, resending files.
Does anyone have any ideas.
I've deleted the folders...
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Google Analytics Error Message
Hi
I wonder if anyone can help. I've been using Google Analytics successfully with Actinic Business 9.00 for a few months now. Today I updated to Actinic Business 9.05 and it's starting bringing up an error message on the homepage, relating to Analytics.
This is the error...