Inserting General User Definable 1 in confirmation email

[ton]

My daughter was in hospital for a few days and a little query came to mind during my 'sleepover' with her in hospital. Despite our recommended lead time of 21-28 days we had customers placing orders with they wanted the next day, within a few days etc.

One of the questions we ask at the checkout is what is your event date is under General User Definable 1.

I get a copy of the confirmation email sent to my phone and was able to see the order but not when it was needed so my question is how can i add the General User Definable 1 information into the email so that I can see when they need it.

Or any alternative suggestions for gathering this information and being able to see it without downloading the order.

Thanks
TON

[leehack]

You can use the 'prompt' option on a product to ask them a question, that would be seen in the email i suspect, you'd need to add it to every product manually though unless you created a layout with it just enabled by default. That's the only way I can easily see you doing this and perhaps that is a more logical place to ask the question anyway?

[ton]

Thanks for the reply, unfortunately that particular work around wouldn’t work for us.

Thanks anyway.
TON