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**JulesRS** · 07-Mar-2007, 02:37 PM

All sorted now..

Hi,

Just to confirm that I have had this looked into by Actinic Support. For anyone else experiencing the same issue, they had to edit the actiniccore.js javascript file to stop the page refreshing which has solved the problem.

Regards,

**NormanRouxel** · 08-Mar-2007, 02:18 AM

Hi, Jules

Don't forget that actiniccore.js will get replaced when you next update Actinic to a new patch level.

Fixing the <body ...> tag as per the posts above is safer.

**damodesign** · 26-Mar-2007, 04:17 PM

same problem

I'm having the same problem - tried inserting the onLoad code as your response below - not working, don't know if it's in the right place?) - my URL is http://www.organics-online.co.uk.
another quirk is on my Mac it works! but when you close the extended info window - it insteads open the serach window inside itself!?

thanks
damian

Originally posted by NormanRouxel

I see the problem. You've removed

onload="<actinic:variable value="PreloadImages" name="OnLoadScript" />"

from the <body ...> tag. This is required for the ShowPopUp routine to work properly.

Also your images have very large file sizes, causing very slow page load times. The small ones are approx 24Kb and the large are a massive 270Kb (I looked at the 1st product on http://www.buyruss.co.uk/acatalog/Books.html). There are threads on JPEG Optimisations that would be worth looking at.

**NormanRouxel** · 26-Mar-2007, 05:07 PM

Damian

You have

<body onload="actinic:variable" value="PreloadImages" name="OnLoadScript">

and it should be

<body onload="<actinic:variable value="PreloadImages" name="OnLoadScript" />">

**damodesign** · 26-Mar-2007, 05:32 PM

Hi Norman

changed it as you suggest - still not working and getting "> displaying at the top of the page (see website)

thanks
damian

**NormanRouxel** · 26-Mar-2007, 06:03 PM

Oops. There were three typos in your code and I only corrected two. Try

<body onload="<actinic:variable value="PreloadImages" name="OnLoadScript" />">

**damodesign** · 26-Mar-2007, 06:35 PM

thanks Norman - that works fine - should learn to type before tackling actinic!

**NormanRouxel** · 26-Mar-2007, 06:39 PM

Never type if you can avoid it. Use copy/paste instead. Then you only get my mistakes instead of new ones

**damodesign** · 26-Mar-2007, 07:13 PM

good point!
would you have any idea why, when viewed on a MAC that the Close Window link in the extended info window actually opens the seach page in the extended info window?
thanks

**Bruce** · 30-Mar-2007, 01:14 PM

Hi,

There was a report of a similar issue earlier... Check the following thread and let us know if it helps.. http://community.actinic.com/showthread.php?t=24995 post #4 is the one to look at.

Kind regards,

Announcement

V8 Product Extended Info Popup Window problem

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