Tax Inclusive under customer groups

[gernetic]

Hi

Wonder if any one can help, we have online site that you have to register to purchase from, so we use Product>Prices>customer groups and put the price in there.

But how ever hard i try I can not get it to give a price inclusive of VAT,

Under site options>layout>product>price lay out> standard tax inclusive price

but it does not affect customer goups, so all customers see their prices with out VAT and that does confuses people


please help,or any ideas

regards Alan

[Nadeem]

Hi Alan,

Yes I see this issue as well, I am just seeing what happening and may need to ask development for this.

Kind Regards

[gernetic]

Thank you,glad i am not mad

Hi Nadeem

Thank you for having a look, and for understanding the problem, would be great if there was a solution to this problem as it does confuse our customers quite a bit.
hope to hear from you
regards

Alan

Hi Alan,

Yes I see this issue as well, I am just seeing what happening and may need to ask development for this.

Kind Regards

[Nadeem]

Hi Alan

This is a bug within the software, here is the workaround. Open 'ActinicOrder.pm' and search for the following line

Comment the below with a '#' in front of it

if ($::g_pSetupBlob->{TAX_INCLUSIVE_PRICES} && !$::g_pSetupBlob->{TAX_EXCLUSIVE_PRICES})

Change the following:

 if ($::g_pSetupBlob->{TAX_INCLUSIVE_PRICES})
  {
                $sFormat = ACTINIC::GetPhrase(-1, 219);         # 
'Including: %s'
                }
        else
                {
                $sFormat = ACTINIC::GetPhrase(-1, 67);                  # 
'Excluding: %s'
                }

to

 #if ($::g_pSetupBlob->{TAX_INCLUSIVE_PRICES})
  #{
                $sFormat = ACTINIC::GetPhrase(-1, 219);         # 
'Including: %s'
   #             }
     #   else
       #         {
                $sFormat = ACTINIC::GetPhrase(-1, 67);                  # 
'Excluding: %s'
      #          }

So you have commented out the IF clause.

Please try that.

Kind Regards

[gernetic]

In which program do i open this file

Hi Nadeem

Thanks for the idea and solution, just a quick question. I can find the file ok on a search of the PC, but am I editing it in word pad or through the program itself and if yes, were about in the program should I open it.

thank you for help

regards

Alan

[Nadeem]

Hi Alan

I would recommend notepad, This should be fine to edit this script in. If you have any issues then please post back

Kind Regards

[gernetic]

Tried but failed, it locked up site

Hi Nadeem

Well I did try the idea, and uploaded it to the site normally and it brought the site down, so I restored the original one back. Is there any chance that you can send me a corrected version to try to alan@gernetic.co.uk, or another idea that might work.
Many thanks for your help, very frustrating really

thank you

Alan

[Nadeem]

Hi Alan,

Mmm it did work for me, please could you export your snapshot of the site, and email it over to me at communityadmin [@] actinic.co.uk, mark it for my attention so I can test it for you on my local pc.

Many thanks

Kind Regards

[gernetic]

Emailed snap shot to you

Hi Nadeem

Many thanks for your last message, I have emailed accross to you a snap shot our web site to have a look at.

Thank you for your help


Alan

[Spyke]

Including VAT

Hi


But how ever hard i try I can not get it to give a price inclusive of VAT,

Under site options>layout>product>price lay out> standard tax inclusive price

but it does not affect customer goups, so all customers see their prices with out VAT and that does confuses people

regards Alan

Did this get fixed at all?

I don't want to try the above method if it's not going to work.

Ian

[leej]

I have carried out the above and it works!!! yippeee!!!!!

Only one thing though can when a user logs in they get teh correct price now but can someone tell me how to remove the (Excluding: VAT at 17.5%) text after it. I think it must be somewhere within ActinicOrder.pm

(UPDATE!!! Actually just found it within the Design text)

Thanks in advance.

[davie_ne1]

when I just tried this is stopped the site working by not allowing any actions through the cgi bin

it kept comming up with error 500

( I assum it was this change)

Can someone post there working actinicorder.pm with the modifications to allow loged in prices to display correctly ex vat and I will try that

[leej]

Hi Everyone,

I stand corrected. I have just upgraded to 8.5.1 and the ActinicOrder.pm has been overwritten and now I can't get the inclusive tax to work anymore ARRRGGGGGGHHHHHHH!!!!!! Does anybody have an 8.5.1 ActinicOrder.pm file that works with this solution please.....

[Toby B]

Hi Lee,

I sent you an 8.5.1 script to your fmedia email address.

Drop me a message back to help me know how you get on.

[leej]

Hi Toby,

Thnak you very much for your response to this issue however one of your team (Natalie) already beat you in helping me.

Thankyou once again to everyone who helped.