Error.err File

[Darren B]

There is not one as far as i am aware

Darren

[stonda]

I have the same problem, and it seems to have no solution yet ???

[Bruce]

Hi All,

This, as Nadeem had mentioned some time back, is a minor bug that does not affect the operation of the store. It is caused by modifying or removing bits like the 'Also bought', 'Related Items' from the shopping cart layout.

The perl scripts report an internal error during the checkout process because it cannot find these bits during the process. The error is being looked into and will be fixed.

Kind regards,

[wjcampbe]

It is caused by modifying or removing bits like the 'Also bought', 'Related Items' from the shopping cart layout.

While that may be one cause, it is not the only one. I see the error messages in a recently upgraded site, where these elements are still visible in the checkout page code (though not enabled in the Marketing dialog tickboxes, and therefore not in use).

[Darren B]

Hi Bruce

Sorry to contradict you here but i have neither removed or changed these elements in my checkout pages, and reverted them to factory default and the problem is still there but i have stopped worrying about it when i first noticed that it gave no problems back in October / November

Cheers
Darren

[Bruce]

That is interesting. I was under the impression that those were the circumstances under which this happened. This needs looking into. Will investigate this and get back, don't hold your breath for a response today as it is going to have to be Monday before I can spend some time with it.


Kind regards,

[wjcampbe]

No problem Bruce, I just did not want the site owner reading the thread and thinking Campbell screwed up.

As Darren says, the error messages are a nuisance rather than a show stopper, but it does need more investigation

[Bruce]

Hi Bill,

I am flying out to India tomorrow so this may be Tuesday but I will leave a note to get this looked into.

Regards,

[wfl]

Just to report we've got the same in our error file.

Now I know it is "normal" I am not going to spend any time on it just ignore it.

[pinbrook]

I've also got this error with 851 HFUA

[wfl]

Hi Jo

I include this one in a sentiment posted to the "A great product poorly tested" thread.

I suspect that thread has hit a spot in Weybridge

[PC Int]

Me too - the same old malformed XML Cart errors ad nauseum in the error.err file, and absolutely no checkout/cart Layouts were harmed (modified) in making the website. In fact I first noticed this with a totally shiny new test site 5 months ago and no upgrade since has fixed it.

It does make the error file look overworked and diuretic. Any progress on this Actinic?

[Bruce]

Paul,

This one is slated for the next maintenance release.

Kind regards,

[ariana]

Is this issue still open? I'm using v8.5.1.0.0.0 HIZA and getting the same messages in error.err.

Thanks.

[Duncan Rounding]

This is listed in the provisional SCN for v852 so I expect the messages will be removed then.