Announcement

Collapse
No announcement yet.

Error.err File

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #61
    I'm still getting these after an upgarde to 8.5.2 - thought it was fixed?
    Wayne Theisinger

    The Web's just settling in. We got the tech, now let's put up something that matters.

    Comment


      #62
      I think you need to go to 'Design | Library | Layouts' and reset both layouts within the 'Shopping Cart Table' group in the library. Reset them back to the factory layout and it should work.

      Comment


        #63
        So that i don't have to reapply design changes can you let me know the relevant lines - if I do a "compare to factory version" and paste the results back here?
        Wayne Theisinger

        The Web's just settling in. We got the tech, now let's put up something that matters.

        Comment


          #64
          I don't seem to be able to copy and past out of Compare Factory Versions - however the differences seem to be HTML rather than block ifs or "<Actinic:REMOVE TAG="">" tags do you think you could quickly summarise what the bug fix is so that I can work out which lines I need to encorporate?

          I haven't removed the references to AlsoBoughtLine, DiscountInfoLine, RelatedProductLine

          however "Also Bought" isn't enabled in the site
          Wayne Theisinger

          The Web's just settling in. We got the tech, now let's put up something that matters.

          Comment


            #65
            To be honest, it looks as if the probably was fixed by a change in a Perl script (Actinic_PXML.pl) in 8.5.2 rather than a change in a shopping cart layout - so a restore to factory settings might not fix it.

            I'm assuming you are using clean 8.5.2 scripts for the store. If you are then I think this error is being caused by another part of your design and you might need support to look into it. Sorry I cannot be of more help.

            Comment


              #66
              thanks Chris - just before I contact support one further quick bit of info - the scipt you mention is a clean version - however OrderScript.pl has been altered - is this relevant?
              Wayne Theisinger

              The Web's just settling in. We got the tech, now let's put up something that matters.

              Comment


                #67
                It could be. That script would detect the error and send it to Actinic_PXML.pl to deal with. It's worth mentioning it anyway.

                Comment

                Working...
                X