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    Catalogue Request Button

    I would like to give out customers the option to request a printed copy of our catalogue to be included with their order when checking out.

    This is a no-cost item so I'm guessing a simple tick-box would be OK. However, I need it to appear within the sales lines of the order.

    Is anyone doing something similar and, if so, could you tell me how you achieved it?

    Richard

    #2
    Add it as a product, ensure that there is no cost applied and that it has a weight of 0kg and that 0.00kg has £0.00 shipping cost in the shipping tables.

    It will be added as a product, will show in the cart, but will not incur any purchase or shipping costs. Duplicate the product in sections where you feel it will highlight it's availability.

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      #3
      Many thanks for the info.

      I did think about adding it to each section; however we have hundreds of sections so I'm trying to figure out a way of asking the customer on checkout if they would like a catalogue.

      The nearest I've got is to modify the Privacy Check Box to read "Do you want a catalogue included", but it's easy to miss on their order.

      Richard

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        #4
        The simple answer is to include the catalog with all orders. I would imagine that you would have the same response to the catalog whether they ask for it or otherwise - in fact I would think that many would not bother to ask for it but would still page through it if it came in their delivery.

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          #5
          You could use one of the general questions available in the checkout to say, would you like a catalog, maybe change the input box to a checkbox or a drop down list. You can enable these in design text.

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            #6
            Sorry to repeat a reply but I would simply add it to every order shipped.

            This works extremely well currently for clients and couple this with personal time limited offers you could be on a winner.

            HTH
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              #7
              Thanks for the info guys.

              In our last cart, we had an option for a catalogue request and we found that several thousand of our "one-off" customers didn't request one. We also received complaints from a few of our regulars about multiple copies (i.e. three copies a week).

              As a result over the last few years we have developed a system that mails out a new copy each year to the regulars and supply on request the non-regulars.

              The catalogue is a high-quality expensive job so we try to target it as accurately as possible.

              Richard

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