Link between delivery mode and payment

[stonda]

Hi. Is there a way to create a link between the delivery mode and the payment ?
When clients do not pay by credit card online, they have an extra tax to pay at the delivery. On my site there is a shipping mode for client who pay by card and another one for others clients. So I would like to prevent clients who do not pay online from choosing the shipping mode used by the client who pay online. Is it possible and how ?
Thanks

[TraceyG]

Hi,

I'm afraid that you can't have a link between shipping and payment method. All I can suggest is that you use add surcharge to the particular payment method that requires it. To do this, go to 'Marketing | Discounts & Surcharges Settings | Order Level tab'. Create the surcharge and on the 'Restrictions' tab you can set it to a payment method.

[stonda]

It seems to be an excellent solution. I will try it and advise. Thanks
Didier

[stonda]

Just an information before doing the modification : I suppose that in General tab, I tick Enabled. Then in the triggers zone : Cart value : 1 € (to apply to all orders), amount : 10 € (amount of surcharge) and tick surcharge.
Can you confirm, please.

[TraceyG]

Hi Didier,

Yes that is right and you then need to click on the 'Restrictions' tab and select the 'payment method' that you want this surcharge to apply to.

[stonda]

Thanks Tracey. I made the modification and it works.

[stonda]

Just a question : I add 10 euros ex VAT. I would like to apply the normal rate of 19.6%. I don't know where I must change the fitting as it applies reduce rate of 5.5%.

[stonda]

Is there somebody to tell me where I can change the VAT rate for surcharges ? Thanks

[TraceyG]

Hi,

I have just tried on a default site and the surcharge that I set up was added with the standard 17.5% VAT. Do you have more than one tax rate set up in 'Settings | Business Settings | Tax'?

[stonda]

Hi
Yes I have 2 tax rates for VAT. Default one is 19.6%

[TraceyG]

Hi Didier,

It looks like it's working the tax for the surcharge dependent on the tax treatment for the products being added to the cart. I will ask our development team if we can force it to take the standard tax rate.

[stonda]

No for all the product added into the cart, the tax is always the bad one ! 5.5% instead of 19,6%, which is the default tax. It is very surprising that it doesn't take the standard tax !
Best regards

[TraceyG]

Hi Didier,

I'm afraid that I can't replicate that. For me it depends on the tax rate set for the products added to cart. I am waiting for a response from our development team to see if we can set the tax rate for the surcharge to be set and I will post back as soon as I get an answer.

[stonda]

Hi Tracey. It is very strange. In the orderdetail table I have the following informations : Price 1000, Tax1 : 196, sTax1OpaqueData: 5=0=0=Prorata= (instead of 301=1960=0=TVA (Taux Normal)=), sTax1Code :005 and dTax1Rate :1960.
Where (in what table) is stocked the information for this surcharge ?

[TraceyG]

Hi,

The discount/surcharge information is kept in the 'Discounts' table and the 'nDiscountID' field links to the same field in the 'DiscountTriggers' table and 'DiscountRestrictionList' table.