Page conflict on upload

[Owen Drumm]

When I upload I get the following error:

A page named 'C:\Program Files\Actinic v8\Sites\Healthy2day\SiteHTML\info_BSN_NX01.html' has already been generated for the extended info page 'N.O.-Xplode Blue Raspberry 820g'. The same page name is used for the extended info page 'NO-Xplode Blue Raspberry 820g' and therefore the previously created page will be overwritten.

Do you wish to continue the upload?

This happens everytime I upload. I think it is to do with duplicate products having the same extended info page name but possibly different text.

[RuralWeb]

I get this all the time - compacting the database usually sorts it out. I think its V8 getting confused after an upgrade or if you do lots of work on the site.

[jont]

Last time that happened (think v8.0.3) I deleted the contents of the SiteHTML and PreviewHTML folders and that sorted it.

[Owen Drumm]

I tried both of your options but none of them worked.

[DigitalJohnBoy]

I get the same problem - I am trying everything to get rid of it! It's irritating!

[chris ashdown]

[QUOTE=Owen Drumm
'N.O.-Xplode Blue Raspberry 820g'. The same page name is used for the extended info page 'NO-Xplode Blue Raspberry 820g' .[/QUOTE]

As the page names are different try a search of the whole site folder in Explorer, it may also be a expanded page that may be not being used but still has the link to it

I have found it before that a old expanded link no longer used but still having theimage selected causes problems

[DeeM]

Same issue in V10.01

There is same issue in v10.01- has anyone got an answer?

When I upload I get the following error:

A page named 'C:\Program Files\Actinic v8\Sites\Healthy2day\SiteHTML\info_BSN_NX01.html' has already been generated for the extended info page 'N.O.-Xplode Blue Raspberry 820g'. The same page name is used for the extended info page 'NO-Xplode Blue Raspberry 820g' and therefore the previously created page will be overwritten.

Do you wish to continue the upload?

This happens everytime I upload. I think it is to do with duplicate products having the same extended info page name but possibly different text.

[Confused Sally]

Extended Info Page conflict

I am getting a whole barrage of stops during the upload due to extended info conflict. Have read above posts and have tried offered solutions but none have worked. This is a real issue as I cannot sit for hours clicking manually through the upload every time I need to make a change. I was considering upgrading but there appears to be a similar issue with V10 so why bother?

Has anyone got any ideas of what I can do to resolve this, I have tried completely deleting the pages and rebuilding them but get the same linkage problem on the same pages. I have stopped copying and renaming pages / products but this has not helped. It is bizarre I am making pages for products with completely new product numbers which is then used as the html name for the extended info yet it appears to cause a conflict. Any help welcome!
I really am confused!

[Krithika]

Daksha and Sally

Could I request you to register support queries at : http://www.actinic.co.uk/support-cen...t-enquiry.html so one of the support members can acquire and take a look at your snapshots?
Alternately, if you have a cover contract with us you could also call support directly through telephone.

Regards

[Confused Sally]

Posted request

Hi I posted a request through Actinic's website but have heard nothing back and did not receive an acknowledgement - perhaps I am just doomed.
Have now realised that I am unable to create any extended pages without them being added to the list of things that hold up my upload.

I am going through removing all my extended pages and creating links instead, this is a pain but urgent.

Will attempt another request .

[Krithika]

Hi Sally
Just checked with my colleague looking after email support, so far no request has come through, I am afraid. Request if you can submit another one, using a single valid contact number and email address.

[Confused Sally]

Hi again!
Just attempted another submission, I get this message on the Actinic site, but no acknowledgement email and it just seems to vanish into the ether.

'Support Enquiry
Thank you for your request.

You will receive a reply within one working day.

Remember that Actinic Cover offers you immediate access to our telephone support hotline for twelve months, free upgrades to any new releases of the software within your cover period, and other benefits.

Read more information regarding Actinic Cover'

It does not seem to be getting through!