I'm very sorry but the thread was too long to read it from the start. So I missed the original question.
In case of Paypal Direct Payment Actinic sends only mandatory information to Paypal. The email address and the name is optional (alongside about 30-40 other parameters). Therefore currently you can only find the customer details by looking up the matching transaction ID in Actinic. I agree it in not very user friendly but I believe Bruce is happily adds this to our wish list for you.
Regards,
In case of Paypal Direct Payment Actinic sends only mandatory information to Paypal. The email address and the name is optional (alongside about 30-40 other parameters). Therefore currently you can only find the customer details by looking up the matching transaction ID in Actinic. I agree it in not very user friendly but I believe Bruce is happily adds this to our wish list for you.
Regards,
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