Announcement

Collapse
No announcement yet.

credit card problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    credit card problem

    hi all

    everything is working fine on the site, but no one can place an order as when they get to the page that captures credit card details the part that says: select credit card type - has a drop down box with nthing in it, but the mastercard, switch stuff is all beside the drop down box so you cannot select it.

    any ideas? i havent changed the CC configuration since i upgraded to version 7

    thanks
    http://www.beddingcentres.co.uk
    memory foam mattresses and discounted beds. free next day delivery on everything over £100

    http://www.mrmattress.co.uk

    #2
    The checkout area is notoriously fragile - often with no apparent alterations - often saftest / easiest to reset the layouts ... typically "Payment Method Selection" and "Payment Phase" .. you can find these in the library and then right click > revert to factory default


    Bikster
    SellerDeck Designs and Responsive Themes

    Comment


      #3
      I had the same problem as you after a V7-V8 upgrade too. I did as Jont suggests above and this solved the problem for me, so would also recommend this as a course of action.
      Ladies Swimwear
      www.li-fi.co.uk

      Comment


        #4
        thanks guys!
        http://www.beddingcentres.co.uk
        memory foam mattresses and discounted beds. free next day delivery on everything over £100

        http://www.mrmattress.co.uk

        Comment


          #5
          this has not worked. reverted to factory defauls for both and uploaded the site again and has had no impact
          http://www.beddingcentres.co.uk
          memory foam mattresses and discounted beds. free next day delivery on everything over £100

          http://www.mrmattress.co.uk

          Comment


            #6
            ok it works on mac's safari but not on internet explorer
            http://www.beddingcentres.co.uk
            memory foam mattresses and discounted beds. free next day delivery on everything over £100

            http://www.mrmattress.co.uk

            Comment


              #7
              Do you have a link for others to check?


              Bikster
              SellerDeck Designs and Responsive Themes

              Comment


                #8
                http://www.beddingcentres.co.uk/
                http://www.beddingcentres.co.uk
                memory foam mattresses and discounted beds. free next day delivery on everything over £100

                http://www.mrmattress.co.uk

                Comment


                  #9
                  Does not work for me either

                  Comment


                    #10
                    Hi Sinead,

                    I forgot an additional step that I had to carry out. If you locate the HTML responsible for the payment method dropdown box. you will notice the following code is present:
                    HTML Code:
                    <select name="PAYMENTCARDTYPE" size="1"><select name="PAYMENTCARDTYPE" size="1"><option value="Mastercard"> Mastercard</option><option value="Visa"> Visa</option><option value="Switch/maestro"> Switch/maestro</option><option value="Switch/Solo"> Switch/Solo</option></select></td>
                    The above code contains nested SELECT tags, which is causing the problem. This should be changed to:

                    HTML Code:
                    <select name="PAYMENTCARDTYPE" size="1"><option value="Mastercard"> Mastercard</option><option value="Visa"> Visa</option><option value="Switch/maestro"> Switch/maestro</option><option value="Switch/Solo"> Switch/Solo</option></select>
                    Chris
                    Ladies Swimwear
                    www.li-fi.co.uk

                    Comment


                      #11
                      thats worked!!!!!! wo hoo thank you so much!!!!
                      http://www.beddingcentres.co.uk
                      memory foam mattresses and discounted beds. free next day delivery on everything over £100

                      http://www.mrmattress.co.uk

                      Comment

                      Working...
                      X