Still no data entries

[george]

Done all that. Honest.

(Will try re-booting pc now, wasted my day so... grrrr)

[Duncan Rounding]

I've also had issues changing printers. What I did was to switch back to a 'good' printer (one that worked in Actinic) print an invoice out then switch to the other printer again and it started working.

[george]

I have tried swapping onto another then back again.

Looks like its not letting me go into the Printer Setup of Reprint Invoices and Reprint Data Entry Reports.

Hmmm.

[Duncan Rounding]

If you are confident of using the registry and have good backups then you can check here:
HKEY_CURRENT_USER\Software\Actinic\Catalog8\Sites\MYSITENAME\Printer Settings\Reprint Invoices
and change that string to the printer that you want to see if it helps.

[george]

If you are confident of using the registry and have good backups then you can check here:
HKEY_CURRENT_USER\Software\Actinic\Catalog8\Sites\MYSITENAME\Printer Settings\Reprint Invoices
and change that string to the printer that you want to see if it helps.

Thats exactly the solution, thanks very much, although, as soon as I saw that I got a severe feeling of déjà vu...

[Duncan Rounding]

It appears that that registry setting doesn't get updated by Actinic correctly at times.

[Darren B]

OK

anyone any other suggestions on V8.5.1 and started getting this problem, i have tried everything, last resort is uninstall and reinstall dont want to do it, if i have to then i must does anyone have the link to the 8.5.1 setup file

D

[Duncan Rounding]

http://support.actinic.com/versions/

[Darren B]

Thanks Duncan