Hi everyone,
I have just finished developing a site on behalf of another agency and their client keeps coming back with slight tweaks. One point that was raised lent itself to stock control.
I have implimented all their products with stock control and have set up hidden stock control dependant products, with choices linking through to component permuatations of the relevant product.
The stock warning functionality is activated below 3 and the product is disabled below 1.
The issue the client raised was that if he has 5 items in stock online and he orders 6 items online then the software will allow him to do so. Whereas if he has no items in stock then the 'not allowed message appears' and bounces them back. Does actinic only work on a true / false scenario? If items are in stock (regardless of how many) = true, allow users to buy. IF no items are in stock = false, show the bounce page.
I did speak to Tech Support about this and the response was this:
" This is unfortunately the way actinic works as it is not an online database. Even though the stock levels, min and warn quantities are entered into the software, it will still only becomes effective when the order is downloaded, this will means that customers will be able to order large quantities to the cart; it will only suspend the products after a download followed by an upload."
What is the point of offering stock control if it only work on the clients machine and not online.
Am I wrong? If anybody out there has an answer, I'd love to hear from them.
I have just finished developing a site on behalf of another agency and their client keeps coming back with slight tweaks. One point that was raised lent itself to stock control.
I have implimented all their products with stock control and have set up hidden stock control dependant products, with choices linking through to component permuatations of the relevant product.
The stock warning functionality is activated below 3 and the product is disabled below 1.
The issue the client raised was that if he has 5 items in stock online and he orders 6 items online then the software will allow him to do so. Whereas if he has no items in stock then the 'not allowed message appears' and bounces them back. Does actinic only work on a true / false scenario? If items are in stock (regardless of how many) = true, allow users to buy. IF no items are in stock = false, show the bounce page.
I did speak to Tech Support about this and the response was this:
" This is unfortunately the way actinic works as it is not an online database. Even though the stock levels, min and warn quantities are entered into the software, it will still only becomes effective when the order is downloaded, this will means that customers will be able to order large quantities to the cart; it will only suspend the products after a download followed by an upload."
What is the point of offering stock control if it only work on the clients machine and not online.
Am I wrong? If anybody out there has an answer, I'd love to hear from them.
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