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renaming associated products..update option doesn't update!

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    renaming associated products..update option doesn't update!

    I'm currently renaming product references to make stocktaking easier.
    I have all my stock stored in sizes and, from starting up, I've always had my product references with the size at the end.
    But when it prints out stock lists...it's all jumbled up, alphabetical by the start of the product code and so a PITA to tally up with stock as I'm darting about the list all over.

    So, i'm renaming (brave or stupid!) and putting the size at the beginning of the code so they all come out grouped by size.

    I've switched off the marketting lists for the duration of the naming process and am regularly backing up (paranoid? moi?)

    When I rename an associated product (hidden or otherwise), I get the attached dialog (which I expected)

    So, I duly select "YES" to update with the new product reference....and it doesn't. EVER

    It just replaces wipes all reference to the product from the permutations tab. Emptying the "associated product" column and reverting the "pricing" column back to component prices.

    So, basically it doesn't do what it says it's gonna do (theres a shocker )

    I'm having to go through and re-associated all these products as I redo the product references...which is extra work I shouldn't be having to do.

    Has anyone else come across this?
    Attached Files
    Tracey

    #2
    There is a bug which is associated with the renaming/moving of duplicates which deletes products from the catalog so make sure you read about it first!

    Comment


      #3
      Thanks, Malcolm, I've been following those threads with interest.
      I think it is the basis for my paranoia actually but I have in the past renamed some of my smaller sections without incident so I'm braving it on the main catalog now, I'm just keeping an eye on what's happening (and backing up often)

      It just seems to me that Actinic cannot handle renaming of product references very well in any scenario.
      TBH, my renaming itself is going ok...it's just that I am losing all my associated products even when Actinic is trying to convince me its changing their references.

      Although, I prefer that over having my complete catalog trashed so I'll keep quiet on it for now LOL

      Thanks for the heads up though
      Tracey

      Comment


        #4
        I am losing all my associated products even when Actinic is trying to convince me its changing their references.
        I would not even attempt what you are doing - I suspect that once done if you try and move a product or duplicate it will delete whole sections of the catalog which is what happened to the site I fixed.

        Comment


          #5
          dammit Malc, are you trying to scare me or what? lol

          Thing is, I renamed 2 sections about 3 weeks ago and haven't had any repercussions and I have moved stuff around since (I've added a lot of stuff that started off in hidden sections and gradually got added to the main catalogue) and the only "side effects" I'd suffered from, during the move, have been mysterious vanishing related products.

          Ok...I'm going to snapshot and try some moving...

          If you recommend not to do it...I'm having serious second thoughts!
          Tracey

          Comment


            #6
            ooooh..interesting

            I'd mentioned that my associated products were being deleted when I renamed, even though it told me it was renaming them...
            well...turns out a restart "fixes" them...
            so that's one thing off my list I have to do!

            still taking a break while I "experiment" some though...
            Tracey

            Comment


              #7
              are you trying to scare me or what
              Sleep well

              Comment


                #8
                Originally posted by RuralWeb
                Sleep well
                oh yeh...thanks!
                Mind you, the number of Actinic-related dreams (nightmares!) I have...it's a wonder the "men in white coats" haven't dragged me away by now!

                I'm back to renaming now....I tried to break it and couldn't so figured that, having done half a catalog, I might as well do the rest!

                If something is worth breaking...it's worth doing properly, I think
                Tracey

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