I put Actinic V 8 on my new lap top (old one was processing too slowly). I then installed Microsoft Office. The next time I opned and closed Actinic I clicked backup, instead of just backing up (as it had always done on my previous computer) it asked me where to back up to, i directed the system to 'backups, and named the file by date - 07092007. When I next went to open Actinic, it would not open and I got an error message saying that it was corrpted and needed a mirosoft access file version update, the link that it offered did not work, the error message also suggested deinstalling Actinic altogether and then re installing. I tried to navigate the microsoft site to this thing it said I needed but it was way out of my league. So it seemed easiest to de install and start again. I sent everything to the recycle bin. Then attempted to reinstall but now the disc will only allow me to 'update' - there is nothing to update. I have tried to search for any wierd actinic files that would not have been caught in the deletion but can't find anything - any ideas how I might progress? I have emptied the recycle bin
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Uninstalling Actinic
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Welcome, Sally
I sent everything to the recycle bin
You could always open the Recycle Bin and restore the files you deleted. Then try a proper uninstall. That should clean the system up enough for a fresh install.
If that fails, some tricky Registry tweaking may be needed to undo the damage.Norman - www.drillpine.biz
Edinburgh, U K / Bitez, Turkey
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Method of uninstall
I did go through the control panel and remove the program. Then when I tried to reinstall and it insisted Actinic was still on the system, saying it wiould only add upgrades, I did a search for actinic files, the only ones it found were in recycle so I figured if I cleared them then there would be a completely clear disc to install to - obviously I was wrong, there is still something telling the disc that the program exists but I can find no trace of it on a virging system, the laptop was new yesterday - ther is nothing else on it except the Office Suite I added yesterday
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It looks like you'll have to go to the Registry and fix it. Following is for XP:
Start / Run / type "regedit" and hit return.
In the Registry Editor, locate HKEY_CURRENT_USER / Software / Actinic.
Right-click on Catalog8 and choose Delete.
Go to HKEY_LOCAL_MACHINE / Software / Actinic.
Right-click on Catalog8 and choose Delete.
Exit Registry Editor.
Use Windows Explorer to locate and delete C:\Program Files\Actinic v8
Look in My Documents for a folder Actinic V8 and delete it if found.
That's Actinic manually removed.
Reboot for good measure and now try to re-install as a new system.Norman - www.drillpine.biz
Edinburgh, U K / Bitez, Turkey
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