Hi,
I hope someone can help.
My cart was previously set up to use a default value for the Other Info Prompt such as 'type your text here'. This meant that the mandatory element of the Other Info Prompt was no longer a problem. However, all of a sudden the other week I realised that the default value was gone. The box is suddenly empty. Customers now cannot add an item to the cart unless they enter something in the prompt box.
Firstly, do you think I should be concerned that Actinic seems to have changed this default value, that was working perfectly fine until recently? How or why would it revert itself back to an empty prompt box? I did upgrade to v8 etc... but everything was fine after that. It is a recent thing and no upgrade was performed recently by me
Secondly, I cannot remember how I got a default value in those Other Info Prompt boxes in the first place. In other words, I do not know how to put it back to how it was. I have spent ages searching on here and found two suggestions, both that seem to possibly have bugs or not work properly. The two suggestions both involved going to Design | Text, clicking the GOTO button and finding Phase -1, ID 2161:
Suggestion 1)
%s<INPUT TYPE=text NAME="%s" SIZE="%d" MAXLENGTH="%d" VALUE="." dummy="%s" %s>
Suggestion 2)
%s<INPUT TYPE=text NAME="%s" SIZE="%d" MAXLENGTH="%d" VALUE="-">
Does anyone know which, if any, of these suggestions is best to use please?
Many thanks.
I hope someone can help.
My cart was previously set up to use a default value for the Other Info Prompt such as 'type your text here'. This meant that the mandatory element of the Other Info Prompt was no longer a problem. However, all of a sudden the other week I realised that the default value was gone. The box is suddenly empty. Customers now cannot add an item to the cart unless they enter something in the prompt box.
Firstly, do you think I should be concerned that Actinic seems to have changed this default value, that was working perfectly fine until recently? How or why would it revert itself back to an empty prompt box? I did upgrade to v8 etc... but everything was fine after that. It is a recent thing and no upgrade was performed recently by me
Secondly, I cannot remember how I got a default value in those Other Info Prompt boxes in the first place. In other words, I do not know how to put it back to how it was. I have spent ages searching on here and found two suggestions, both that seem to possibly have bugs or not work properly. The two suggestions both involved going to Design | Text, clicking the GOTO button and finding Phase -1, ID 2161:
Suggestion 1)
%s<INPUT TYPE=text NAME="%s" SIZE="%d" MAXLENGTH="%d" VALUE="." dummy="%s" %s>
Suggestion 2)
%s<INPUT TYPE=text NAME="%s" SIZE="%d" MAXLENGTH="%d" VALUE="-">
Does anyone know which, if any, of these suggestions is best to use please?
Many thanks.
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