No Sales- Can you help please?

[jeffnurse]

And what about all the testimonials?

What do you mean here? Cheers Jeff

[jeffnurse]

Thanks Lee, Jeff

[Paul Bulpit]

If you haven't had any ONLINE orders, where do all the testimonials come from then?

Surely the implication is via the website - in reality it (if genuine) must be from the b&m operation. Is that not pulling some wool?

[peblaco]

Bricks and mortar shop?. Can't see any references in the testimonials to the web site, the ordering process etc.

[jeffnurse]

The testimonials prove the service and substance behind the company - one that handles 150 deliveries and installations a week and with single projects in the hundreds of thousands. We have been doing this for many years, but the e-commerce side is new to us. Surely it is better to show this, rather than join the hundreds of businesses that exist only virtually. I am not trying to mislead anyone.

[Paul Bulpit]

Bricks and mortar shop?. Can't see any references in the testimonials to the web site, the ordering process etc.

Different planet?

I can see:

Contact & Location Details and Satisfied Customers

Are we on the same website?

Nothing editted - concurrent posts

[peblaco]

I think you may have misunderstood "Can't see any references in the testimonials to the web site" - i.e. no-one has said "great web site" or "ordering online was easy". Indicating an offline business, Jeff has just replied about this.

[Paul Bulpit]

I think you may have misunderstood

OK point taken.

From my own (online) experience, we are so thrilled when we get positive feedback we genuinely add it, word-for-word, to our testimonials page. I thought this was similar.

I had not read, verbatim, the content referred to above, to establish its source. Apologies.