Error when trying to add product to cart

[Darren B]

sorry im out of ideas now, do you have a url, oh and clear your browser cookies

Apart from that i think a call to support

D

[tomevans]

Just trying that now Tracey

[tomevans]

Actinic said Compacting databases worked ok, but on uploading no change, still getting the errors.

[Rushal]

I have had exactly the same problem with the exact same version of actinic.

I ended up with either: 'Quantity: The maximum quantity allowed to be ordered for this product is 1.' or 'Quantity: The quantity must be a whole number between 1 and 32767.' doing exactly what you have tried and others have mentioned here.

In the end all I did was goto Design ¦ Text ¦ Misc

In the list is an entry called Quantity Prompt. Although this had been set up with a default of 'Quantity' I removed it and re-entered it. Voila, it all sprang to life.

This may or may not help you, but anythings worth a try.

[tomevans]

Thanks Chris, I did notice your thread and I've tried using your solution twice but no such luck.

[tomevans]

Got it working, was an issue with the names of the quantity text box and the quantity hidden field. The productID variable was followed by a 2, which meant the productID was always wrong when I tried to add to cart.

Thanks to everyone who suggested a fix.