Delivery instructions on integrated label

[Novicebuild]

I used to have setting so that additional shipping instructions would appear just below the address on an integrated label (top right) now that I have upgraded to V9 everything has gone back to as before i.e additional instructions appearing in a dotted box below the invoice and delivery address on the invoice. Does anyone out there know how to get them back on the label?

[leehack]

Did you have a custom report made for you? If so, that's why, you are seeing the V9 standard i expect.

[Novicebuild]

Did you have a custom report made for you? If so, that's why, you are seeing the V9 standard i expect.

Mole End sent me something that replaced the Invoices.rpt ages ago but that was for V8

[leehack]

There's your answer then, reports are version centric I expect. Try copying it over or ask for a new one.

[guccij]

Just download the software from Mole End again and install it.

[Duncan Rounding]

Updated V9 label reports are available from Mole-End.biz or IntregratedLabels.co.uk.

[Novicebuild]

Updated V9 label reports are available from Mole-End.biz or IntregratedLabels.co.uk.

Thank you. I have now updated. Didnt realise they had them there, have been emailing them but have had no response.

[Jan]

Thank you. I have now updated. Didnt realise they had them there, have been emailing them but have had no response.

Hello Rachel,

I'm very sorry that you didn't receive a reply to your query from Mole End, we did actually reply to your support ticket on 17th June at 11:51 am, but it obviously didn't make it to you.

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Since you upgraded to v9 you will have to upgrade your label software as well, you can do this at the following link http://www.int-l.co.uk/Free-Software...bel-Paper.html

Further information at http://www.int-l.co.uk/IntegratedInvAddressInfoDet.html

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Could you add the email address of our support system to white list in your spam filters, so that should you need to contact our support desk again, you will receive the response, our support email address is available on the front page of our support desk.

Regards,