Locked out by padlock

[chris ashdown]

Looks like I have somehow locked myself out of content tree as it shows a small blue padlock and tells me I am locked out by administrator

Help please it's friday and I am near to breaking point

[chris ashdown]

Restarted a couple of times from cold boot and went away, No idea what the problem was

[TraceyG]

Hi Chris,

Try stopping the 'Actinic Synchronisation Server' Service in 'Control Panel | Administrative Tools | Services' and then restart it (make sure everyone is out of Actinic when you do this (if you have multi-user).

[Edit]
Just read your 2nd post again and see that it's fixed anyway. If it happens again, this is something to try.
[/Edit]

[Paul Bulpit]

Chris, was this ever resolved permanently at your end or do you still suffer?

V9.0.4 locks us out of Products that we haven't even been in to, so that we only discover this when we want to edit that particular product.

TraceyG's answer isn't really an option, that means three people have to shut down (or in your case, 6) - only the user wanting access has to log out then back in (which takes sooo long).

Paul

[chris ashdown]

Chris, was this ever resolved permanently at your end or do you still suffer?

V9.0.4 locks us out of Products that we haven't even been in to, so that we only discover this when we want to edit that particular product.

TraceyG's answer isn't really an option, that means three people have to shut down (or in your case, 6) - only the user wanting access has to log out then back in (which takes sooo long).

Paul

Sorry never came back (touch wood and pray to sir breakalot)

[Darren B]

Sorry never came back (touch wood and pray to sir breakalot)

Did someone mention my name