Actinic Support

[guccij]

So perhaps a general "quick start guide wouldn't go amiss for newbies

v9 catalog has a starter guide.

[RuralWeb]

V9 is much better in terms of starters guides but as with everytihing people don't read them and by the time they do it's too late.

I've mentioned before that IMO there should be controls on the software that slowly unlock it eg you start with only being able to use the themes, you then are able to unlock the design pane and finally you can modify the scripts or activate the dreamweaver extension.

For the new user actinic is far to complex and open which means it's easy to break it. Actinic have stated that there was a huge leap in support requests when v8 came out. Obviously much was due to the huge changes but most nowwill be due to people stuffing it up. Previous versions had the complex designbits hidden away so by the time people found them they knew the software basics much better.

Also snapshots should be made mandatory in a similar way that compressing the database is in v9

[Darren B]

So the MOTO form works then?

It does work, its the stock thats the problem

[Jarvis]

Ok, how is it working?

[Nadeem]

Hi Javis,

MOTO forms works out of the box, So I'm wondering why yours is shown blank. I would suggest in creating another thread on the forum regarding this issue or contact Support, either by phone or email

Kind Regards

[cbarling]

It's probably worth reminding everyone that v9.0.3 has some changes that will speed up both generation and upload for some (although not all) sites. It should be noted that to gain maximum advantage a particular Perl module must be installed at the web site. Actinic hosting and (hopefully) Actinic specialist hosting providers will have already installed this. See http://community.actinic.com/showthread.php?t=44812.

It's partly because of these changes that v9.0.3 has taken so long, as they have had some knock-on effects that have had to be fixed.

v9.0.3 is currently on private beta, so we have already concluded that it was ready and after extensive testing had fixed everything that we felt prevented it from shipping. Of course, this next round of testing is likely to find some more issues, the most serious of which will be fixed before it goes on general beta.

So to answer the question when will v9.0.3 come out, the answer is "as soon as possible". There is no higher priority for Actinic.

Chris

[Jarvis]

Nadeem,

I did raise it with support some time ago, complete with snapshot, but to date it remains unresolved, albeit with a promise for a fix in v9.3.

I'll wait.

[Darren B]

It's probably worth reminding everyone that v9.0.3 has some changes that will speed up both generation and upload for some (although not all) sites. It should be noted that to gain maximum advantage a particular Perl module must be installed at the web site. Actinic hosting and (hopefully) Actinic specialist hosting providers will have already installed this. See http://community.actinic.com/showthread.php?t=44812.

Seems to be working fine here Chris

Ok, how is it working?

Result someone else broke something mine dont look like that, and ermm never has to be honest - Roger You Broke It!!

[Goz]

and ermm never has to be honest - Roger You Broke It!!

but Darren, that's your job, surely!! Don't you go getting upset now!!

[Quantum]

Nadeem,

I did raise it with support some time ago, complete with snapshot, but to date it remains unresolved, albeit with a promise for a fix in v9.3.

I'll wait.

Mine is the same and also with support

[Jarvis]

... Roger You Broke It!!...

Wish that it were like that Darren, then I would have it within my power to fix it.
Sadly I didn't and I can't.
I have done clean installations on my Laptop and a Workstation and it is simply a case of 'Now you see it , now you don't.

Quantum said, ...Mine is the same and also with support..

See, I'm not imagining it.

Also just found the original thread for this.
http://community.actinic.com/showthread.php?t=37628

[Jarvis]

OFF MESSAGE
Thank goodness for Smileys.
If they did not exist you may get the impression that I am in a bad mood.
I promise you I am not and that I am smiling when I write.

[TraceyHand]

Roger, you lie!

[Darren B]

Ir's OK roger you can take my crown, please don't feel you cant

but Darren, that's your job, surely!! Don't you go getting upset now!!

Honestly i really dont mind

[gabrielcrowe]

re: speed updates in v9.0.3

does actinic zip individual files, or does it zip up all files, send and unpack on the server?