Print packing list uses five sheets over VPN

[oldcelt]

Accessing Actinic via the VPN and then printing Packing List on a local printer results in the packing list being spread out over five pages! The customer name/address is shown on the top of page 1 then it's repeated with two lines printed on each sheet, each line spaced about half an A4 page apart.

The order details appear on page 4 in one block but another sheet is then printed with just the company header on it.

Help please?
Ken

[Jan]

Hi Ken,

Check the paper size setup for the packing list in Actinic (it stores it in the registry for each report - you can set it by clicking on the printer settings button on the report selection dialog or on the dialog that appears when you print the report).

Regards,

[Darren B]

I have had this before, only on one printer though, i never did manage to find out what caused it. The printer was a tally 8008.

I use another printer these days but i bet it would still do it if i tried.

[leehack]

The printer was a tally 8008.

Did you have to input the number of required prints on an abacus?

[Darren B]

LOL you silly arse

[oldcelt]

Hi Ken,

Check the paper size setup for the packing list in Actinic (it stores it in the registry for each report - you can set it by clicking on the printer settings button on the report selection dialog or on the dialog that appears when you print the report).

Regards,

The paper size is set correctly. Further, the list prints correctly on a printer situated in the same office as the Actinic server but goes beserk when printing over the VPN to the remote printer.

[Duncan Rounding]

Try swapping the printer driver from postscript to non-postscript or visa versa.

[oldcelt]

Try swapping the printer driver from postscript to non-postscript or visa versa.

Unfortunately, the printers concerned do not support postscript printing.