I somehow seem to have messed up an order by deleting an item.
I inadvertantly closed the box down after cancelling the item and applying.
Now that I process the rest of the order, actinic does not seem to accept that the item has been cancelled and shows an item not shipped.
This means that the order still sits in pending despite all the uncancelled items being shipped, full payment and invoiced.
How can I get this into completed orders?
I inadvertantly closed the box down after cancelling the item and applying.
Now that I process the rest of the order, actinic does not seem to accept that the item has been cancelled and shows an item not shipped.
This means that the order still sits in pending despite all the uncancelled items being shipped, full payment and invoiced.
How can I get this into completed orders?
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