Checkout Very very slow

[G3iDesigner]

Hi Guys,

We have just started to move our websites from our old linux server to our new windows 2008 machine - the first site we are moving is http://www.pro-tactical.com

(excuse the design i am in the middle of messing with themes)

If you add a product to the cart and then click checkout it is VERY VERY slow - we have actually jus received an order, so someone has waited it out but obviously this is a major problem

Does anyone have any ideas what could cause it - SSL is on the same server so its not that its trying to connect to another server or anything like that

Any help would be appreciated

[Duncan Rounding]

...We have just started to move our websites from our old linux server to our new windows 2008 machine...

Off topic perhaps but...
Why not to a new linux server or do you have a specific need for windows?

[G3iDesigner]

we needed a windows server as we use it for other things as well - the linux one we used was just onsite the windows one is in a datacentre so should actually be a lot faster

[leehack]

Does it pass the network test and is the host a proven actinic host. Please don't say it's Fasthosts.

[G3iDesigner]

No its poundhosts - our dedicated server so i can make any changes needed to the actual server - i have never set actinic up on a windows server before though

It passes the network test fine and the checkout does eventually work, it just takes ages

[0ad]

hi

my checkout is very very slow following a v9 upgrade. its taking a full minute to perform SSL bounce with referrers etc. any ideas? the site speed is fine on all other pages.

[leehack]

Try a network test first and make sure your host is not having any issues. Not on fasthosts is it?

[0ad]

cheers, i'll try 'test' in network settings. no, not farcehosts =)

[Darren B]

Also turn of GA and try (obviously if you have it on)

[0ad]

turn of GA

whats that?

[leehack]

Google Analytics.

[0ad]

ah, and now its as fast as i'd expect it to be..

so Google Analytics in Actinic is buggy or Google themselves is slowing things down?

[Duncan Rounding]

What is the site URL? Is it wellgosh dot com?
If so the checkout is still very slow compared to the rest of the site.

[0ad]

it is wellgosh, yeah.

ive added GA script myself just now to see if it made a different (instead of Actinics own GA setting) - which made the cart grind to 10% speed again, so ive taken it off and reuploading (and it has just completed).

and yes, its still very slow.

it hangs on: http://www.wellgosh.com/cgi-bin/ca00...%2fca002009.pl

no idea if anyone can decipher what might be the cause?

[Duncan Rounding]

This is more than likely due to the hosting.