after the upload how to make the payment

[chebs22]

this is the error message i get when i press check out
You don't have permission to access /cgi-bin/os000001.pl on this server.

how would i go about this error message

[Duncan Rounding]

Do you have a URL to look at?
Do other cgi links work, eg View Cart?
Does a network test run without errors?

[chebs22]

hi

i am just using it as a demo to test actinic

the network runs with no errors

www.thesoftwareshop.co.za

[Duncan Rounding]

Check the permissions on the cgi-bin folder to be 755.
If this doesn't work it may be related in some way to your hosting.

[Darren B]

OH dear i remember this from the past.

OK something is not right as the buttons dont work in the view basket. Have you been editing the templates

[pinbrook]

none of the scripts work... so its either permissions as dunc says or a wider hosting issue

Forbidden

You don't have permission to access /cgi-bin/sh000001.pl on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[Duncan Rounding]

The View Cart script worked for me as did Add to Cart which is a bit odd.

[pinbrook]

odd ............ i only checked search to verify it was all scripts rather than coding on checkout, as i assumed the others didn't work since they were the OP

[chebs22]

i have not messed with the template at all and i have checked the permissions- they are correct the view cart works it's just when i click checkout that it gives me the error

[Duncan Rounding]

You could try doing a purge and refresh or/and even changing the script ID.

Perhaps it's related to restrictions in creating a new file by your hosting (which is what I *think* happens when you go to checkout - ie when the .ord file is created??)

[chebs22]

i don't know how but it is working spoke to a supports sales man sent him a snap shot and then it worked!! but thanks for all the replies and help

[Darren B]

none of the scripts work... so its either permissions as dunc says or a wider hosting issue

It was not all which i why i asked if the templates had been edited.

[richiehudson]

Found the Solution

Hey folks, had this happen to a couple of my sites over the last couple of years, so decided to write a blog post with the solution that worked for me.

Check it out here: http://www.thedesignguys.co.uk/hostg...an-epic-battle

I'm using Actinic V9 and Hostgator hosting.

Have a great day folks