Your V9.0.3 Upgrade Set Up

[nileshpa]

1. Upgraded from Version? - 902

2. Did you uninstall? - NO on the 1st instance, then retried by clean install of 9.0.3. Same problems.

3. Operating System? - XP SP2

4. Snapshot file size? - Difficult to say as snapshot Backup has always failed on 9.0.2 & therefore resorted to copy of entire SITE1 folder, approx 600MB

5. Problem found? - Products missing in Sections

6. Actinic Software type? - Business

[jont]

1. Upgraded from Version? v9.0.2
2. Did you uninstall? No
3. Operating System? XP2
4. Snapshot file size? 50mb
5. Problem found? No products in sections
6. Actinic Software type? Multisite

[Stereo Steve]

1. 9.0.2
2. No
3. Server 2003
4. Dunno
5. Missing products
6. Business

[martinkay]

1. Upgraded from Version? v9.0.2
2. Did you uninstall? No
3. Operating System? XP2
4. Snapshot file size? 18mb
5. Problem found? Nothing yet
6. Actinic Software type? Business Multisite

[chris ashdown]

would the server software type assist?

[Rich Brady]

would the server software type assist?

Good call Chris. Server type and Host is now question number 7.

That's for all the info guys, keep it coming.

[leehack]

1. Upgraded from Version? v9.0.2
2. Did you uninstall? No
3. Operating System? Windows 3.1
4. Snapshot file size? Big Momma
5. Problem found? Yes
6. Actinic Software type? Broken
7. Server Type? Unix with some bells and whistles
8. Favourite Host? Dermot O'Leary

[Bun]

Upgraded from Version? 902
Did you uninstall? No
Operating System? XP SP3
Snapshot file size? 28meg
Problem found? Missing Products
Actinic Software type? Business & EPOS
Server type and Host? Linux

[paulh69]

9.0.2
no
Vista Business
600MB
upgrade failed - permission denied while backing up (some? many?) files from site1 directory - permission denied backing up shipcontrol
business
plesk/ev1

[Waggers]

Upgraded from Version? 9.0.1
Did you uninstall? No
Operating System? Windows XP SP3
Snapshot file size? 11Mb
Problem found? Yes, missing items
Actinic Software type? Business
Server type and Host? Linux - 1 & 1

[Steve G Griggs]

Hi all.
I did an upgrade on windows XP SP2 from v9.02-business-- mega problems.
I did a fresh install on windows XP SP2 with a V.902 business snapshot import, big problems.
I did an upgrade form V902 business on Vista SP1 mega problems
I did a fresh install on Vista SP1 big problems.
I tried using an Apache localhost server that I knew worked with V902, mega big problems-no products at all, not one at all however many times I uploaded.
I tried using test mode on our Actinic hosted website, better but still mega problems, products come and go on each refresh at random....
I tried a small test website built from scratch, not good!
I am convinced it's the new multi-threaded refresh process.
I now have no hair left, and I write this in a darkened padded cell.

[plantsforshade]

Upgraded from Version - 9/0/2
Did you uninstall - no
Operating System - XP
Snapshot file size - 24mb
Problem found - none
Actinic Software type - catalog
Server type and Host linux

I say none but only realised after a number of protx payments failed that I needed to reapply the password to the OCCProtxScriptTemplate. Not something I considered.

Best

Nigel

[Benjamin Dyer]

Firstly thank you all for pulling together this excellent list of configs, its proved extremely useful.

...which leads me onto my second point. Happily I can report over night we have identified and fixed 'the case of the missing products'. We are conducting some testing in house at the moment.

There are also a couple of other issues reported we need to investigate, but we are making good progress.

While testing is underway I cant commit to a date just yet for obvious reasons, however I would hope to have it available soon.

More news as it breaks folks.

[Darren B]

Result, well done to you all and hope to see it soon

[leehack]

Excellent news.