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Your V9.0.3 Upgrade Set Up

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    #31
    Whats it like having a low pressure job; Ben

    Well done to the team
    Chris Ashdown

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      #32
      OK what was it, my money on a Database problem during upgrade

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        #33
        It was the Elves I tell you, pesky Elves!
        Cheers

        David
        Located in Edinburgh UK

        http://twitter.com/mcfinster

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          #34
          That's good to hear Ben, well done.

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            #35
            Originally posted by Darren B View Post
            OK what was it, my money on a Database problem during upgrade
            Nein.

            Take a pinch of product caching, a large site and some complex search index generation you get an unwelcome surprise.
            Benjamin Dyer
            CEO - SellerDeck Ecommerce Software for SME's

            SellerDeck is the new name for Actinic Desktop

            Have you tried searching the Knowledge Base?

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              #36
              1. Upgraded from Version? v9.0.2
              2. Did you uninstall? Tried both
              3. Operating System? Windows XP Home SP3
              4. Snapshot file size? 24mb
              5. Problem found?
              Missing products
              Offline preview does not match uploaded site
              Pictures don't update at duplicates when changed at Original Product
              Duplicate custom vars loose values when product ref changed at Original Product
              Dragging/dropping entire section and products up a level causes extended info page names to revert to their standard format info_1_123.html if they have been previously edited
              Using insert layout in design view (pink swirly thing) causes Actinic to crash.

              6. Actinic Software type? Business Multisite
              7. Server Type? Linux with ActEncrypt1024 and Archive::Zip
              installed

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                #37
                Originally posted by Benjamin Dyer View Post
                Nein.

                Take a pinch of product caching, a large site and some complex search index generation you get an unwelcome surprise.
                So new release next week or back to beta testing?

                Malcolm

                SellerDeck Accredited Partner,
                SellerDeck 2016 Extensions, and
                Custom Packages

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                  #38
                  I've installed the software,I did uninstall the previous version, just preparing to import my snapshot which is (cough) 164MB so i'm going to wait till the morning, so i have support all ready waiting for my call!

                  I'll check the forum before continuing for any related problems that i might encounter.The missing products and images could be an issue for me with a large number of duplicates so the verdict? V9.0.3 hope you are worth the wait!

                  Will give you the results when i have some!
                  kamal@eurowirecontainers.com

                  http://www.eurowirecontainers.com

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                    #39
                    Is it wise to install software with known issues which have been experienced by many users? Why not save yourself some aggro and wait until this (probably) minor bug is ironed out? There's going to be another version anyway.
                    Blank DVD
                    Cloth Nappies

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                      #40
                      I've installed the software,I did uninstall the previous version, just preparing to import my snapshot which is (cough) 164MB so i'm going to wait till the morning, so i have support all ready waiting for my call
                      Your mad to do this - leave it until the updated version is released

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                        #41
                        Originally posted by Kamal View Post
                        I've installed the software,I did uninstall the previous version, just preparing to import my snapshot which is (cough) 164MB so i'm going to wait till the morning, so i have support all ready waiting for my call!
                        IMHO your mad, the problem definately seems to only show on larger sites so if your snapshot is that big, i would recon that theres a 99% chance you going to be in the same boat. The new release wont be long away as the fault has already been i dentified and fixed.

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                          #42
                          Upgraded from Version? - 9.0.2
                          Did you uninstall? - NO
                          Operating System? - VISTA
                          Snapshot file size? - 300MB
                          Problem found?
                          a) Missing Products/sections
                          b) longer site refresh times , never had this problem before
                          c) cannot Full Ship most orders
                          d) more random crashes when changing sites
                          e) more random crashes when viewing orders
                          f) When I cancel a line in an order, the difference in price is now not registered. I have to go out of the order and then back in again before 'committing' the payment
                          g) when processing a Highlighted order, I remove the highlight and close the order but it is still there. I have to go back in to remove it.
                          Actinic Software type? - Business Plus.
                          ________
                          SUZUKI G ENGINE SPECIFICATIONS
                          Business Plus V9.0.5
                          Windows 7 Home Premium

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                            #43
                            I've taken your advice and held off upgrading, I had really big issues when it went wrong the last time we went MU hence the track back to 8.5.3.

                            I wish i only had 1 product, currently we have around 7K items for sale with duplicates, its only 30% full, we have more products to add to the current line up.

                            I've been waiting like everyone else for a MU fix which will take our size snapshot. I think our actual site1 folder is around 1gig at the moment, mainly images which are not yet used as we have stopped putting products on the db.
                            kamal@eurowirecontainers.com

                            http://www.eurowirecontainers.com

                            Comment


                              #44
                              Thank you all for your assistance and feedback, just to let you know v9.0.3 has been released.

                              http://community.actinic.com/showthread.php?t=39944
                              Benjamin Dyer
                              CEO - SellerDeck Ecommerce Software for SME's

                              SellerDeck is the new name for Actinic Desktop

                              Have you tried searching the Knowledge Base?

                              Comment


                                #45
                                Originally posted by bentleybloke View Post
                                Using insert layout in design view (pink swirly thing) causes Actinic to crash.
                                This is still happening in v9.0.3.

                                Does anyone have any suggestions? It has been with Actinic support for 2 weeks and no reply back yet.


                                Bikster
                                SellerDeck Designs and Responsive Themes

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