Log in fuction in v 9.03

[Steve Indigo]

Hi

I was having a problem in V9 with the log in fuction and after going around and around tech support told me it was a bug, and would be fixed in V9.03.

Well, I have now upgraded and it still isnt working.

Is anybody else having the same trouble?
Has any body got it working?

thanks

[leehack]

Are we guessing what your problem is, we can't really compare if we do not know what it is?

[Steve Indigo]

Are we guessing what your problem is, we can't really compare if we do not know what it is?

Oh that was daft of me.

The problem is that is dosnt work
www.indigo-herbs.co.uk
username: sales@indigo-herbs.co.uk
pass: test

thanks
steve

[vistamaster]

Cookie Error... You have secured Login with SSL, and it's on shared secure server, so when customer opens login page cookie is created, but once he validates the form, hes being redirected to another site (secure server), and another cookie is being created by that site... Is there a chance for you to use dedicated SSL?

if not, then you have 2 options:
1. if you are not handling payment details yourself, do not use SSL at all
2. secure the whole site (less popular option)

[Steve Indigo]

Cookie Error... You have secured Login with SSL, and it's on shared secure server, so when customer opens login page cookie is created, but once he validates the form, hes being redirected to another site (secure server), and another cookie is being created by that site... Is there a chance for you to use dedicated SSL?

if not, then you have 2 options:
1. if you are not handling payment details yourself, do not use SSL at all
2. secure the whole site (less popular option)

Oh dear, this does not sound good.

We need to use the SSL, because of the way we have payments set up (so I have been told)

Securing the whole site sounds.... well, not good.

I am stuck, I dont know what to do next.

Any ideas.

thanks

[RuralWeb]

We need to use the SSL, because of the way we have payments set up (so I have been told)

You are downloading card details - this is NOT allowed and you need to be using a psp

[Steve Indigo]

You are downloading card details - this is NOT allowed and you need to be using a psp

Mal,

Thanks for the reply.

No we are not down loading card details, we use paypal websites payments pro.

thanks again

[RuralWeb]

Ive just gone through your checkout and you are using the standard actinic card download page secured by SSL as well as PPP

[Steve Indigo]

Ive just gone through your checkout and you are using the standard actinic card download page secured by SSL as well as PPP

PPP - what is this?

[leehack]

PayPal Pro

[Steve Indigo]

So are you saying that we dont need to use SSL?

[leehack]

I'm not sure what people are saying, but i woudln't use PPP as it is not PCI Compliant, no matter what you do as far as i know. Get a PSP, period, IMO.

[RuralWeb]

but i woudln't use PPP as it is not PCI Compliant, no matter what you do as far as i know. Get a PSP, period, IMO

Thank for typing it out for me Lee - your checkout is a bit of a mess TBH - lots of secure page warnings.

[Chunkford]

You are downloading card details - this is NOT allowed and you need to be using a psp

I have someone who downloads card details to put through there card terminal. They use actinics shared SSL to capture the details. So is this not allowed?

[leehack]

Not for the past 7 months no.